Difference between revisions of "GASN/Current/Admin/Prerequisites and browser support"
From Genesys Documentation
(Published) |
m (Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX") |
||
| (4 intermediate revisions by one other user not shown) | |||
| Line 5: | Line 5: | ||
|Context=This section describes preconditions and browser requirements of the Gplus Adapter for ServiceNow. | |Context=This section describes preconditions and browser requirements of the Gplus Adapter for ServiceNow. | ||
|ComingSoon=No | |ComingSoon=No | ||
| − | |Platform= | + | |Platform=GenesysEngage-cloud |
|Prereq= | |Prereq= | ||
|Section={{Section | |Section={{Section | ||
| Line 15: | Line 15: | ||
|structuredtext=The Gplus Adapter for ServiceNow has the following prerequisites: | |structuredtext=The Gplus Adapter for ServiceNow has the following prerequisites: | ||
| − | *''' | + | *'''Genesys Multicloud CX''' must be enabled. |
*'''ServiceNow with OpenFrame plugin''' must be installed. | *'''ServiceNow with OpenFrame plugin''' must be installed. | ||
|structuredtextwide= | |structuredtextwide= | ||
Latest revision as of 20:29, November 9, 2021
This topic is part of the manual Gplus Adapter for ServiceNow Administrator's Guide for version Current of Gplus Adapter for ServiceNow.
This section describes preconditions and browser requirements of the Gplus Adapter for ServiceNow.
Prerequisites
The Gplus Adapter for ServiceNow has the following prerequisites:
- Genesys Multicloud CX must be enabled.
- ServiceNow with OpenFrame plugin must be installed.
Browser support
The Gplus Adapter is an integrated solution based on Genesys and ServiceNow, rendered within the OpenFrame.
The Gplus Adapter for ServiceNow can be used with the following browsers:
- Google Chrome
- Microsoft Edge.
To learn more about the Adapter installation, see How to install the Gplus Adapter.
Relevant links
Comments or questions about this documentation? Contact us for support!