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Article > productshort:
PEC-GPA
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GenesysEngage-cloud or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GenesysEngage-onpremises
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Activity History (2) ·
Click-to-dial (2) ·
Configuring and Using General Features (1) ·
Configuring SSO (1) ·
Getting started (1) ·
Gplus Adapter for Salesforce (v9) (2) ·
How Gplus Adapter for Salesforce works (1) ·
Integrating Gplus Adapter in Classic (1) ·
Integrating Gplus Adapter in Lightning (1) ·
Migrating to Gplus Adapter (v9) (1) ·
Screen Pop (1) ·
Screen Pops (1) ·
Troubleshooting Gplus Adapter Integration with Salesforce (1) ·
Working with Gplus Adapter for Salesforce (1)
Activity History (2) ·
Click-to-dial (2) ·
Configuring and Using General Features (1) ·
Configuring SSO (1) ·
Getting started (1) ·
Gplus Adapter for Salesforce (v9) (2) ·
Gplus Adapter SF (1) ·
Integrating Gplus Adapter in Classic (1) ·
Integrating Gplus Adapter in Lightning (1) ·
Migrating to Gplus Adapter (v9) (1) ·
Screen Pop (1) ·
Screen Pops (1) ·
Troubleshooting (1) ·
Working with Gplus Adapter (1)
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