Drilldown: Article

No · None · Yes · {{{Standalone}}} · Other

Draft:PEC-REP (71) · PEC-REP (77)

None (148)

None (148)

None (148)

Chat folder (4) · Business Attribute Metrics (4) · Queue folder (4) · Detail Attributes (4) · Detail folder (4) · Outbound Contact Metrics (4) · User Data Call Survey folder (4) · iWD Attributes (4) · Designer folder (4) · User Data Example folder (4) · Billing Data Metrics (4) · Billing Data folder (4) · Billing Data Attributes (4) · Agent Metrics (4) · Agent folder (4) · IWD Metrics (4)

Other values: ; About Genesys CX Insights Projects Agent Attributes Business Attribute Attributes Business Attribute folder Callback Attributes Callback folder Callback Metrics Chat Attributes Chat Bot Attributes Chat Bot folder Chat Bot Metrics Chat Metrics Co-browse Attributes Co-browse folder Co-browse Metrics Designer Attributes Designer Metrics Detail Metrics Genesys CX Insights for IWD project Genesys CX Insights Project Genesys CX Insights Project for iWD iWD folder Job aids for GCXI Project Job aids for iWD project More resources Outbound Contact Attributes Outbound Contact folder Predictive Routing Attributes Predictive Routing folder Queue Attributes Queue Metrics Service Objects Attributes Service Objects folder Service Objects Metrics Time Attributes Time folder User Data Call Survey Attributes User Data Example Attributes Writer's Job Aid (aka How to use this document)

None (148)

None (148)

None (64) · Reporting (84)

None · Administrator · PDMLibraryGIM · Supervisor · Admin · RPRT · Deployment · Designer · SDK · User · AdminGuide · Agent · PDMPEGIM-Postgres · PDMCXGIM · ManageCC · PDNAA · CXContact · CX Insights · GCXIMCPRG · PEGuide

Other values: ; ADInst AIUG AdminDashboard AgentGuide AspectDeployment AuthPEGuide AzInst CABPEGuide CXCPEGuide Collected ContentAreaDashboard DCPEGuide DESPEGuide Dashboard DevConsole Developer Developers DockerVolumes ETLRef EmailPEGuide EngageServices Event FieldGuide FldCod GAWFMPEGuide GCAPI GCDeveloper GCXI GCXIPEGuide GCXIPRG GCXIPRGLibrary GECUG GIM GIMPEGuide GPAPEGuide GPR GPWFMPEGuide GTR GVP GVPPEGuide GWSPEGuide GenChoiceTermsCond GenesysChoice GenesysCloud GenesysEngage-cloud GenesysEngage-onpremises GenesysEngageCloudRN Handlers Help IEXDeployment II IWDDMPEGuide IWDPEGuide IXNEventsandModels IXNPEGuide InteractionDialer KB KBA Library Licensing Loc MessengerSDK MulticloudOverview Operations PDNAM PDNAU PMORef PacingServiceDeployment Processes PulseMetricsLibrary PulsePEGuide PureConnect RAAPEGuide RT ReleaseNote Requirements SCAPI SOO STRMSPEGuide SiteDashboard Small Source Super SupervisorHelp TLMPEGuide TPOSR TenantPEGuide Test Troubleshooting UCSPEGuide UEA UserGuide VM VMEventsandModels VMPEGuide WDEPlugin WWEAgent WWEPEGuide WebAPIs WebRTCPEGuide WritersGuide deploy

None · Designer · Workforce Management · Reporting, Reporting GCXI · Recording · Agent Setup · CX Contact · Pulse Reporting · Platform Administration · Workforce Administration · Callback · IVR Administration · Reporting GCXI · Agent Workspace, Agent Setup · Agent Workspace · Cloud Data Download Service · App Studio · Agent Desktop · Agent Setup, Designer, Platform Administration · Pulse Reporting, Reporting GCXI

Other values: ; Agent Setup, Agent Workspace Agent Setup, Agent Workspace, Digital Channels Agent Setup, Cloud Data Download Service Agent Setup, Platform Administration Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI Agent Workspace, Agent Setup, Designer Agent Workspace, Agent Setup, Designer, Outbound Agent Workspace, Agent Setup, Digital Channels Agent Workspace, Agent Setup, Intelligent Workload Distribution Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management Agent Workspace, Designer, Pulse Reporting, Reporting GCXI Agent Workspace, Platform Administration Agent Workspace, Workforce Management Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI Designer, Platform Administration GPR Core Platform Genesys Portal Outbound,Outbound Administration Platform Administration, Agent Setup, Designer Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI Reporting Administration GCXI Reporting Administration GCXI, Reporting GCXI WEM Workforce Administration, Workforce Management intelligent Workload Distribution

None (148)

None (148)