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Article > TocName : Activity History or Agent Details Activity Report or Genesys Multicloud CX or Getting Started or Logging in and out or PureConnect

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Standalone:
None (6) · No (59) · Yes (2)
productshort:
ATC (9) · Draft:ATC (7) · Draft:ContentAdmin (1) · Draft:GAA (1) · Draft:GAMD (2) · Draft:GASN (2) · Draft:PEC-AD (1) · Draft:PEC-AS (1) · Draft:PEC-COB (1) · Draft:PEC-GPA (3) · Draft:PEC-OU (1) · Draft:PEC-REP (6) · Draft:PEC-ROU (2) · Draft:PEC-WFM (10) · Draft:SF (1) · GAMD (2) · GASN (2) · PEC-AD (1) · PEC-COB (1) · PEC-GPA (3) · PEC-OU (1) · PEC-REP (2) · PEC-WFM (7)
Platform:
None (8) · GenesysEngage-cloud (52) · PureConnect (7)
ComingSoon:
None (8) · No (59)
Role:
None (52) · Administrator (2) · Administrator, Developer (2) · Administrator, Supervisor (5) · Agent (4) · Agent, Supervisor (2)
DisplayName:
Activity History (7) · Activity History for interactions (2) · Agent Details Activity Report (8) · An agent's experience in Genesys Multicloud CX (3) · An agent's experience in PureConnect (2) · Get Started with Genesys Agent Assist for Genesys Multicloud CX (1) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · Get started with Genesys Predictive Engagement for PureConnect (2) · Get started with Predictive Engagement for Genesys Multicloud CX (1) · Get started with Predictive Engagement for PureConnect (3) · Getting started (22) · Getting Started with CX Contact (2) · Logging in and out (8)
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Dimension:
None (67)
Product:
None (2) · Agent Setup (1) · Agent Workspace (2) · Co-Browse (2) · Genesys Agent Assist (1) · Genesys Predictive Engagement (16) · Gplus Adapter for Microsoft Dynamics 365 (4) · Gplus Adapter for Salesforce (6) · Gplus Adapter for ServiceNow (4) · Internal Content Administration (1) · Outbound (CX Contact) (2) · Reporting (7) · Routing and Designer (2) · Workforce Management (17)
Manual:
None (2) · Admin (7) · AdminGuide (6) · Administrator (6) · Agent (13) · AgentGuide (10) · CX Insights (2) · Designer (1) · Developer (2) · GCXI (1) · RPRT (5) · Source (1) · Super (2) · Supervisor (4) · SupervisorHelp (4) · Test (1)
Application:
None (62) · Reporting, Reporting GCXI (5)
UseCase:
None (67)
PEPageType:
None (67)

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