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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-GSM (8) · Draft:PEC-WFM (28) · PEC-WFM (25)
Platform:
None (2) · GenesysEngage-cloud (47) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (11)
ComingSoon:
None (3) · No (58)
Role:
None (48) · Supervisor (13)
DisplayName:
Adjusting and splitting volumes (2) · Archiving and Forgetting Users (1) · Branding Options (1) · Building staffing (2) · Building staffing for multiple activities (2) · Building volumes (2) · Certificates and Reports (1) · Common controls in the UI (2) · Common forecasting tasks (2) · Creating Templates Associated to Roles (1) · Forecasts (2) · Getting started (2) · Logging in and out (2) · Manage Hierarchy (1) · Managing overlays and events (2) · Managing Report Settings (1) · Managing shrinkage data (2) · Managing templates (2) · Manually Managing DNA Base Data (1) · Master Forecasts (2) · Overlays (2) · Overview (1) · Performance (2) · Performance Alerts View (2) · Performance Intra-Day View (2) · Performance Monitor View (2) · Performance Options Dialog Box (1) · Questions, Answers, and Tests (1) · Required and split staffing methods (2) · Scenarios (2) · Shrinkage in scenarios (2) · Staffing in scenarios (2) · Templates (2) · Volumes in scenarios (2) · What-If Window (2) · Workforce Management 8.5 Supervisor Help (1)
TocName:
None (2) · Adjusting and splitting volumes (2) · Archiving and Forgetting Users (1) · Branding Options (1) · Building staffing (2) · Building staffing for multiple activities (2) · Building volumes (2) · Common controls in the UI (2) · Common forecasting tasks (2) · Creating Templates Associated to Roles (1) · Forecasts (2) · Getting started (2) · Logging in and out (2) · Manage Hierarchy (1) · Managing overlays and events (2) · Managing Report Settings (1) · Managing shrinkage data (2) · Managing templates (2) · Manually Managing DNA Base Data (1) · Master Forecasts (2) · Overlays (2) · Overview (1) · Performance (2) · Performance Alerts View (2) · Performance Intra-Day View (2) · Performance Monitor View (2) · Performance Options Dialog Box (1) · Required and split staffing methods (2) · Scenarios (2) · Shrinkage in scenarios (2) · Staffing in scenarios (2) · Templates (2) · Volumes in scenarios (2) · What-If Window (2) · Workforce Management 8.5 Supervisor Help (1)
Dimension:
None (61)
Product:
None (2) · Genesys Skills Management (8) · Workforce Management (51)
Manual: (Click arrow to add another value)
Application:
None (48) · Workforce Management (13)
UseCase:
None (61)
PEPageType:
None (61)

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