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Article > Role : Administrator or Administrator, Agent, Supervisor & Manual : Deployment or PEGuide or RPRT or None

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Standalone:
No (38) · Yes (43)
productshort:
Draft:AUTH (1) · Draft:ContentAdmin (1) · Draft:Mixed (22) · Draft:PE-GPR (2) · Draft:PEC-AD (2) · Draft:PEC-Admin (1) · Draft:PEC-AS (1) · Draft:PEC-CDDS (1) · Draft:PEC-Chat (1) · Draft:PEC-DC (1) · Draft:PEC-Email (1) · Draft:PEC-GS (1) · Draft:PEC-IWD (1) · Draft:PEC-OU (1) · Draft:PEC-REC (1) · Draft:PEC-REP (2) · Draft:PEC-ROU (1) · Draft:PEC-Voice (1) · Draft:PEC-WFM (3) · Draft:Solution (5) · Draft:System (1) · Mixed (8) · PE-GPR (2) · PEC-AD (2) · PEC-AS (1) · PEC-CDDS (1) · PEC-Chat (1) · PEC-DC (1) · PEC-Email (1) · PEC-GS (1) · PEC-IWD (1) · PEC-REC (1) · PEC-REP (2) · PEC-ROU (1) · PEC-Voice (1) · PEC-WFM (3) · Solution (1) · System (1) · User:Tgilchri (1)
Platform:
None (10) · Genesys Multicloud CX (3) · GenesysEngage-cloud (33) · GenesysEngage-onpremises (35)
ComingSoon:
None (2) · No (77) · Yes (2)
Role: (Click arrow to add another value)
DisplayName:
Historical Reporting / Genesys CX Insights (3)
Other values:
TocName:
None (12) · Reporting (3)
Other values:
Dimension:
None (80) · OSHelp (1)
Product:
None (19) · Administrator (1) · Agent folder (1) · Agent Setup (2) · Agent Workspace (4) · Chat (2) · Cloud Data Download Service (2) · Digital Channels (2) · Email (2) · Genesys Authentication (1) · Genesys Multicloud CX Mixed Mode (12) · Genesys Predictive Routing (3) · Genesys Recording, Quality Management, and Speech Analytics (2) · Genesys Softphone (2) · Intelligent Workload Distribution (2) · Internal Content Administration (1) · Outbound (CX Contact) (1) · Reporting (4) · Routing and Designer (2) · Solutions (6) · System-Level Documentation (2) · Voice (2) · Workforce Management (6)
Manual: (Click arrow to add another value)
Application:
None (47) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · Agent Workspace (3) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Platform Administration (2) · Designer (2) · Designer, Platform Administration (2) · Outbound,Outbound Administration (1) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (2) · Reporting GCXI (2) · Workforce Administration (2) · Workforce Administration, Workforce Management (2)
UseCase:
None (69) · BO02, BO03 (2) · CE01 (2) · CE01, CE02, CE03 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (80) · 55cef4ff-9306-4313-8fd8-377282a38478 (1)

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