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Article > Platform
:
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
GeneysyEngage_cloud
or
None
& DisplayName:
None
& Manual
:
Administrator
or
Agent
or
Supervisor ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
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Showing below up to 40 results in range #1 to #40.
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D
- Draft:ContentAdmin/Internal/Agent
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- Draft:GASL/8.5/Agent
- Draft:GASN/Current/Agent
- Draft:PEC-AD/Current/Agent
- Draft:PEC-AD/Current/Supervisor
- Draft:PEC-CAB/Current/Administrator
- Draft:PEC-DC/Current/Administrator
- Draft:PEC-Dev/Current/Administrator
- Draft:PEC-ES/Current/Administrator
- Draft:PEC-GPA/Current/Administrator
- Draft:PEC-GPA/Current/Agent
- Draft:PEC-GS/Current/Administrator
D cont.
- Draft:PEC-IVR/Current/Administrator
- Draft:PEC-IWD/Current/Administrator
- Draft:PEC-PA/Current/Administrator
- Draft:PEC-REC/Current/Administrator
- Draft:PEC-REP/Current/Administrator
- Draft:PEC-WFM/Current/Administrator
- Draft:PEC-WFM/Current/Agent
- Draft:PEC-WFM/Current/Supervisor
G
P
P cont.
- PEC-DC/Current/Administrator
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- PEC-GPA/Current/Agent
- PEC-GS/Current/Administrator
- PEC-IVR/Current/Administrator
- PEC-IWD/Current/Administrator
- PEC-REC/Current/Administrator
- PEC-REP/Current/Administrator
- PEC-WFM/Current/Administrator
- PEC-WFM/Current/Agent
- PEC-WFM/Current/Supervisor