Agent Workspace Supervisor's Guide
From Genesys Documentation
This manual is for version Current of Agent Workspace.
Search the table of all articles in this guide, listed in alphabetical order, to find the article you need.
Related documentation:
| Article | Description |
|---|---|
| Article | Description |
| Supervising agents | Some workers at contact centers are designated to be Team Leads or Supervisors. In this role, it is your responsibility to ensure that the agents that you supervise are successful. |
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