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Article > Platform : Genesys Multicloud CX or GenesysEngage-cloud, PureConnect, GenesysCloud or GenesysEngage-onpremises or PureConnect or PureConnect, GenesysEngage-cloud & Dimension : Journey or WebChat or None

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Standalone:
None (15) · No (249) · Yes (15)
productshort:
Draft:ContentAdmin (56) · Draft:GAWFM (41) · Draft:Mixed (22) · Draft:DES (17) · Draft:PE-GPR (13) · Draft:ATC (12) · PE-GPR (10) · DES (10) · Draft:Docker (9) · Draft:PEC-WFM (9) · PEC-WFM (8) · Mixed (8) · ATC (7) · GDE (5) · PEC-AD (4) · Draft:AppStudio (4) · Draft:GDE (4) · Draft:PEC-AD (4) · UCSales (4)
Other values:
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ComingSoon:
None (75) · No (179) · Yes (25)
Role:
None (181) · Administrator (65) · Administrator, Agent, Supervisor (2) · Administrator, Developer (10) · Agent, Supervisor (4) · Developer (2) · Supervisor (15)
DisplayName:
About the data we track (4) · Deploy the tracking snippet (3) · Get started with Predictive Engagement for PureConnect (3) · Overview (3) · Historical Reporting / Genesys CX Insights (3) · Deploy Data Loader (3)
Other values:
TocName:
None (29) · PureConnect (7) · Overview (5) · About the data we track (4) · Deploy Data Loader (3) · Reporting (3) · Deploy the tracking snippet (3)
Other values:
Dimension: (Click arrow to add another value)
Product:
None (25) · Agent folder (1) · Agent Setup (2) · Agent Workspace (8) · Designer (26) · Digital Channels (6) · Genesys App Studio (4) · Genesys Blueprints (2) · Genesys Dialog Engine (9) · Genesys Docker Documentation (12) · Genesys Multicloud CX Mixed Mode (12) · Genesys Predictive Engagement (19) · Genesys Predictive Routing (22) · Gplus Adapter for Salesforce (3) · Gplus Adapter for WFM (41) · Internal Content Administration (57) · QnA Service (1) · Reporting (3) · Sales Collateral (7) · Solutions (3) · Widgets (2) · Workforce Management (15)
Manual:
None (14) · Admin (8) · AdminGuide (9) · Administrator (2) · Agent (5) · AgentGuide (6) · Collected (2) · ContentAreaDashboard (1) · DCPEGuide (4) · Deployment (102) · Designer (23) · Developers (2) · DockerVolumes (2) · Event (2) · GIMPEGuide (1) · GPAPEGuide (1) · ManageCC (2) · PulseMetricsLibrary (2) · SDK (2) · SiteDashboard (1) · Small (1) · Supervisor (4) · SupervisorHelp (11) · Test (48) · Troubleshooting (5) · User (9) · UserGuide (4) · WritersGuide (4) · WWEPEGuide (2)
Application:
None (231) · Agent Setup (3) · Agent Workspace (3) · App Studio (4) · Designer (21) · Workforce Management (17)
UseCase:
None (278) · CE01, CE19 (1)
PEPageType:
None (276) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (3)

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