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Article > Platform
:
GenesysEngage-cloud, GenesysCloud
or
GenesysEngage-cloud, PureConnect, GenesysCloud
or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
PureConnect, GenesysEngage-cloud
or
None
& Dimension
:
ArchFlow
or
None
& Manual:
Administrator ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
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Use the filters below to narrow your results.
Draft:PEC-CAB (1) ·
Draft:PEC-DC (13) ·
Draft:PEC-Dev (1) ·
Draft:PEC-ES (1) ·
Draft:PEC-GPA (1) ·
Draft:PEC-GS (2) ·
Draft:PEC-IVR (1) ·
Draft:PEC-IWD (6) ·
Draft:PEC-PA (1) ·
Draft:PEC-REC (1) ·
Draft:PEC-REP (1) ·
Draft:PEC-WFM (1) ·
PEC-CAB (1) ·
PEC-DC (11) ·
PEC-ES (1) ·
PEC-GPA (1) ·
PEC-GS (1) ·
PEC-IVR (1) ·
PEC-IWD (3) ·
PEC-REC (1) ·
PEC-REP (1) ·
PEC-WFM (1)
None (22) ·
About Digital Channels Admin (2) ·
Accessibility (1) ·
Configure Agent UI (2) ·
Configure Agent UI - Obsolete (1) ·
FAQs (2) ·
Getting started with Advanced Chat (2) ·
Lucene query syntax (2) ·
Manage AI Integrations (1) ·
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Manage personally identifiable information (2) ·
Manage SMS Keywords (2) ·
Prepare for Gmail integration (1) ·
Set up Email (1) ·
Set up Facebook and Twitter (2) ·
Set up IWD (1) ·
Set up SMS (2) ·
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Tenant Settings (2)
None (31) ·
Accessibility (1) ·
Configure Agent UI (3) ·
Frequently Asked Questions (2) ·
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IWD Queries (2) ·
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Prepare for Gmail integration (1) ·
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Set up Facebook and Twitter (2) ·
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Set up SMS (2) ·
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None (8) ·
Callback (2) ·
Digital Channels (18) ·
eServices Manager (2) ·
Genesys Recording, Quality Management, and Speech Analytics (2) ·
Genesys Softphone (3) ·
Gplus Adapter for Salesforce (2) ·
Intelligent Workload Distribution (8) ·
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Platform Administration (1) ·
Reporting (2) ·
Workforce Management (2)
Showing below up to 52 results in range #1 to #52.
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D
- Draft:PEC-CAB/Current/Administrator
- Draft:PEC-DC/Current/Administrator
- Draft:PEC-DC/Current/Administrator/About
- Draft:PEC-DC/Current/Administrator/AdvancedChat
- Draft:PEC-DC/Current/Administrator/AIIntegration
- Draft:PEC-DC/Current/Administrator/APIKeys
- Draft:PEC-DC/Current/Administrator/ConfigureAgentUI
- Draft:PEC-DC/Current/Administrator/GSEConfigureAgentUI
- Draft:PEC-DC/Current/Administrator/GSEFacebookTwitter
- Draft:PEC-DC/Current/Administrator/GSESMS
- Draft:PEC-DC/Current/Administrator/GSEWhatsApp
- Draft:PEC-DC/Current/Administrator/PII
- Draft:PEC-DC/Current/Administrator/SMSKeywords
- Draft:PEC-DC/Current/Administrator/TenantSettings
- Draft:PEC-Dev/Current/Administrator
- Draft:PEC-ES/Current/Administrator
- Draft:PEC-GPA/Current/Administrator
- Draft:PEC-GS/Current/Administrator
D cont.
- Draft:PEC-GS/Current/Administrator/Accessibility
- Draft:PEC-IVR/Current/Administrator
- Draft:PEC-IWD/Current/Administrator
- Draft:PEC-IWD/Current/Administrator/EmailSetup
- Draft:PEC-IWD/Current/Administrator/IWDFAQ
- Draft:PEC-IWD/Current/Administrator/IWDGmailMailbox
- Draft:PEC-IWD/Current/Administrator/IWDQueries
- Draft:PEC-IWD/Current/Administrator/IWDTaskSummary
- Draft:PEC-PA/Current/Administrator
- Draft:PEC-REC/Current/Administrator
- Draft:PEC-REP/Current/Administrator
- Draft:PEC-WFM/Current/Administrator
P
P cont.
- PEC-DC/Current/Administrator/GSEFacebookTwitter
- PEC-DC/Current/Administrator/GSESMS
- PEC-DC/Current/Administrator/GSEWhatsApp
- PEC-DC/Current/Administrator/PII
- PEC-DC/Current/Administrator/SMSKeywords
- PEC-DC/Current/Administrator/TenantSettings
- PEC-ES/Current/Administrator
- PEC-GPA/Current/Administrator
- PEC-GS/Current/Administrator
- PEC-IVR/Current/Administrator
- PEC-IWD/Current/Administrator
- PEC-IWD/Current/Administrator/IWDFAQ
- PEC-IWD/Current/Administrator/IWDQueries
- PEC-REC/Current/Administrator
- PEC-REP/Current/Administrator
- PEC-WFM/Current/Administrator