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Article > ComingSoon: No & Dimension: None & Manual : Admin or Agent

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Standalone:
None (4) · No (359) · Yes (2)
productshort:
Draft:ContentAdmin (12) · Draft:GAA (4) · Draft:GAM (19) · Draft:GAMD (30) · Draft:GASL (2) · Draft:GASN (13) · Draft:HCA (6) · Draft:PEC-AD (26) · Draft:PEC-Admin (13) · Draft:PEC-CDDS (4) · Draft:PEC-GPA (6) · Draft:PEC-GSM (1) · Draft:PEC-REC (35) · Draft:PEC-SF (1) · Draft:PEC-test (4) · Draft:PEC-WFM (31) · Draft:STRMS (4) · Draft:UDM (6) · GAM (19) · GAMD (28) · GASL (2) · GASN (17) · PEC-AD (26) · PEC-Admin (8) · PEC-CDDS (4) · PEC-GPA (6) · PEC-WFM (31) · STRMS (1) · UDM (6)
Platform:
None (134) · GenesysCloud (42) · GenesysEngage-Cloud (184) · GenesysEngage-onpremises (4) · PureConnect (1)
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Role:
None (202) · Administrator (38) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Agent, Supervisor (1) · Agent (70) · Agent, Supervisor (52)
DisplayName:
Getting started (10) · Screen pops (4) · Activity History (4) · How to manage inbound calls (4) · Contact History Export Reference (4) · How to install the Gplus Adapter (3) · New in this Release (3) · How to configure the Gplus Adapter (3) · Prerequisites and browser support (3)
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TocName:
None (36) · Getting started (10) · Configuration (8) · Screen pops (6) · Activity History (6) · Click-to-call (4) · Installation (4) · Functioning (4) · Description (4) · Workitems (4)
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Dimension: (Click arrow to add another value)
Product:
None (13) · Administrator (15) · Agent Workspace (52) · Cloud Data Download Service (8) · Event Stream (3) · Genesys Agent Assist (4) · Genesys Recording, Quality Management, and Speech Analytics (35) · Genesys Skills Management (1) · Gplus Adapter for Microsoft Dynamics 365 (56) · Gplus Adapter for Salesforce (12) · Gplus Adapter for ServiceNow (29) · Gplus Adapter for Siebel CRM (4) · Health Check Agent (6) · Internal Content Administration (10) · nGAGEMENT (38) · Success Factors for Genesys Multicloud CX (1) · test (4) · User Data Management (12) · Workforce Management (62)
Manual: (Click arrow to add another value)
Application:
None (271) · Agent Setup, Designer, Platform Administration (2) · Agent Workspace (1) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Cloud Data Download Service (8) · Genesys Portal (2) · Recording (19) · WEM (1) · Workforce Management (58)
UseCase:
None (363) · CE01 (2)
PEPageType:
None (365)

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