Difference between revisions of "PEC-GPA/Current/Agent/GPASFLClickToDial"
From Genesys Documentation
m (Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2") |
(Published) |
||
| Line 1: | Line 1: | ||
| − | {{Article | + | {{Article |
| − | |Standalone=No | + | |Standalone=No |
| − | |DisplayName=Click-to-dial | + | |DisplayName=Click-to-dial |
| − | + | |TocName=Click-to-dial | |
| − | |TocName=Click-to-dial | ||
|Context=Click-to-dial makes connecting to your customers easy. All you have to do is click their phone number to make a call. | |Context=Click-to-dial makes connecting to your customers easy. All you have to do is click their phone number to make a call. | ||
| − | |Section={{Section | + | |ComingSoon=No |
| − | |sectionHeading=Using click-to-dial | + | |Platform=GenesysEngage-cloud |
| − | + | |Section={{Section | |
| − | + | |sectionHeading=Using click-to-dial | |
| + | |anchor=ClicktoDial | ||
| + | |alignment=Horizontal | ||
| + | |Media=Image | ||
|image=SFLClicktoDial.png | |image=SFLClicktoDial.png | ||
| + | |structuredtext=The click-to-dial feature enables you to have Adapter automatically dial a call when you click a phone number in Salesforce. For example, you can search for a contact in Salesforce and then click the related phone number in the search result to dial the call. | ||
| + | |Status=No | ||
}}{{Section | }}{{Section | ||
|sectionHeading=Related documentation | |sectionHeading=Related documentation | ||
|anchor=Related | |anchor=Related | ||
|alignment=Vertical | |alignment=Vertical | ||
| − | |structuredtext= | + | |structuredtext=*To learn how to use Gplus Adapter, see the {{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|display text=Genesys Agent Desktop help}}. |
| − | *To learn how to use Gplus Adapter, see the {{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|display text=Genesys Agent Desktop help | + | |Status=No |
| − | | | + | }} |
| − | }} | ||
}} | }} | ||
Revision as of 16:36, October 1, 2020
This topic is part of the manual Gplus Adapter for Salesforce Agent's Guide for version Current of Gplus Adapter for Salesforce.
Click-to-dial makes connecting to your customers easy. All you have to do is click their phone number to make a call.
Related documentation:
Using click-to-dial
The click-to-dial feature enables you to have Adapter automatically dial a call when you click a phone number in Salesforce. For example, you can search for a contact in Salesforce and then click the related phone number in the search result to dial the call.
Related documentation
- To learn how to use Gplus Adapter, see the Genesys Agent Desktop help.
Comments or questions about this documentation? Contact us for support!