Email - Genesys Documentation

Email

Genesys Multicloud CX email incorporates email interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs.

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Click on any of the following to see the documentation for that version:

Current

How email works

How email works

Release Notes

Administrator

Email classic

Engage cloud Email

Supervisor

Agent

Developer

Developer Center

Additional Resources

Retrieved from "https://all.docs.genesys.com/PEC-Email (2024-04-26 21:34:14)"

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