Before you begin GSP deployment

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This topic is part of the manual Genesys Info Mart Private Edition Guide for version Current of Reporting.

Find out what to do before deploying GIM Stream Processor (GSP).

Limitations and assumptions

Not applicable

Download the Helm charts

GIM Stream Processor (GSP) is the only service that runs in the GSP Docker container. The Helm charts included with the GSP release provision GSP and any Kubernetes infrastructure necessary for GSP to run.

See Helm charts and containers for Genesys Info Mart for the Helm chart version you must download for your release.

For information about how to download the Helm charts, see Downloading your Genesys Multicloud CX containers.

Third-party prerequisites

For information about setting up your Genesys Multicloud CX private edition platform, see Software requirements.

The following table lists the third-party prerequisites for GSP.

Third-party services
Name Version Purpose Notes
Elasticsearch 7.x Used for text searching and indexing. Deployed per service that needs Elasticsearch during runtime.
Redis 6.x Used for caching. Only distributions of Redis that support Redis cluster mode are supported, however, some services may not support cluster mode.Some notes about Redis for this deployment.
Consul 1.13.x Service discovery, service mesh, and key/value store.
Kafka 2.x Message bus.

Storage requirements

Genesys Info Mart uses S3 bucket storage to store Info Mart data during processing. See Configure GSP for information about setting up S3 bucket storage for Genesys Info Mart.

Content coming soon

Network requirements

Content coming soon

Browser requirements

Not applicable

Genesys dependencies

GSP is the first Genesys Info Mart service you must deploy, and there are other Genesys Multicloud CX private edition services you must deploy before GSP. For detailed information about the correct order of services deployment, see Order of services deployment.

GDPR support

Content coming soon
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