From Genesys Documentation
Revision as of 21:28, November 9, 2021 by Ed.jamer@genesys.com (talk | contribs) (Text replacement - "Genesys Cloud" to "Genesys Cloud CX")
Examples: Events methods with content offers
See examples of how to use Events methods with content offers.
Important
This article only applies to customers using web chat. If you are a Genesys Cloud CX customer, we encourage you to use the new web messaging feature to replace web chat.Subscribe to offered events
ac('on', 'contentoffer:offered', (event) => {
console.log('received %s:%s event', event.actionMediaType, event.actionState, event);
});
Subscribe to accepted events
ac('on', 'contentoffer:accepted', (event) => {
console.log('received %s:%s event', event.actionMediaType, event.actionState, event);
});
Subscribe to rejected events
ac('on', 'contentoffer:rejected', (event) => {
console.log('received %s:%s event', event.actionMediaType, event.actionState, event);
});
Subscribe to ignored events
ac('on', 'contentoffer:ignored', (event) => {
console.log('received %s:%s event', event.actionMediaType, event.actionState, event);
});
Subscribe to errored events
ac('on', 'contentoffer:errored', (event) => {
console.log('received %s:%s event', event.actionMediaType, event.actionState, event);
});
Subscribe to all content offer events
ac('on', 'contentoffer:all', (event) => {
console.log('received %s:%s event', event.actionMediaType, event.actionState, event);
});
Unsubscribe from content offers in the offered state
ac('off', 'contentoffer:offered', eventHandler); // unsubscribes `eventHandler` from 'contentoffer:offered' events
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