Provision RAA

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This topic is part of the manual Genesys Customer Experience Insights Private Edition Guide for version Current of Reporting.

Learn how to provision Reporting and Analytics Aggregates (RAA).

An installed Genesys Info Mart database is required for RAA.

RAA is configured through files — conf.xml and custom *.ss -— which you can provide using any of the following methods:

  • place them on a mounted config volume
  • configTar variable+configDelivery container — used to supply custom configs (set in configTar)
  • configDelivery container without configTar variable — used to supply default config (shipped with RAA Helm chart)

Download examples of these files: RAA Provisioning

Configure thresholds using Agent Setup.

Tenant provisioning

Content coming soon
Retrieved from "https://all.docs.genesys.com/PEC-REP/Current/GCXIPEGuide/ProvisionRAA (2026-05-16 00:09:04)"
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