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Revision as of 17:20, December 22, 2021
Contents
Find links to all the topics in this guide.
Telemetry Service is a service available with the Genesys Multicloud CX private edition offering.
The Telemetry Service is designed to act as an observability gateway to gather telemetry data, metrics, and logs for Genesys Multicloud software that has services running outside the Data Center and out of range of the Cloud Observability framework like Agent Desktop, Genesys Softphone, etc.
Once gathered by the Telemetry Service, those metrics and logs are stored in the same data sources as the standard services running inside the Data Center.
Overview
Learn more about Telemetry Service, its architecture, and how to support high availability and disaster recovery.
Configure and deploy
Find out how to configure and deploy Telemetry Service.
Operations
Learn how to monitor Telemetry Service with metrics and logging.