From Genesys Documentation
m (Text replacement - "Genesys Engage Cloud" to "Genesys Engage cloud") |
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|UserFunctions= | |UserFunctions= | ||
|displayname=Email | |displayname=Email | ||
| − | |contentarea= | + | |contentarea=Multicloud |
|landingpage=No | |landingpage=No | ||
|definition=Genesys Engage email incorporates email interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. | |definition=Genesys Engage email incorporates email interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. | ||
Revision as of 13:39, July 15, 2020
Click on any of the following to see the documentation for that version:
How email works
Administrator
Email classic
Engage cloud Email
Developer
Additional Resources
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