From Genesys Documentation
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|contentarea=Genesys Engage Multicloud | |contentarea=Genesys Engage Multicloud | ||
|landingpage=No | |landingpage=No | ||
− | |definition=PureEngage email incorporates email interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. | + | |definition=PureEngage email incorporates email interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. |
|Platforms=PureEngage | |Platforms=PureEngage | ||
|ComingSoon=No | |ComingSoon=No |
Revision as of 14:53, June 17, 2020
Click on any of the following to see the documentation for that version:
How email works
Administrator
Email classic
Engage cloud Email
Developer
Additional Resources
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