Difference between revisions of "TLM/Current/TLMPEGuide"
From Genesys Documentation
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|topicslist=* -Overview | |topicslist=* -Overview | ||
** Overview | ** Overview | ||
** Architecture | ** Architecture | ||
** HADR | ** HADR | ||
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* -Configure and deploy | * -Configure and deploy | ||
** Planning | ** Planning | ||
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** Provision | ** Provision | ||
** Deploy | ** Deploy | ||
| + | * -Upgrade, roll back, or uninstall Telemetry | ||
** Upgrade | ** Upgrade | ||
| − | * - | + | * -Observability |
| − | ** | + | ** Observability |
| − | ** | + | ** TLMMetrics |
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|Description=Telemetry Service is a service available with the Genesys Multicloud CX private edition offering. | |Description=Telemetry Service is a service available with the Genesys Multicloud CX private edition offering. | ||
| − | The Telemetry Service is designed to act as an observability gateway to gather telemetry data, metrics, and logs for Genesys Multicloud software that has services running outside the Data Center and out of range of the Cloud Observability framework like Agent | + | The Telemetry Service is designed to act as an observability gateway to gather telemetry data, metrics, and logs for Genesys Multicloud software that has services running outside the Data Center and out of range of the Cloud Observability framework like Agent Workspace, Genesys Softphone, etc. |
Once gathered by the Telemetry Service, those metrics and logs are stored in the same data sources as the standard services running inside the Data Center. | Once gathered by the Telemetry Service, those metrics and logs are stored in the same data sources as the standard services running inside the Data Center. | ||
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| + | |sectionheading=Upgrade, roll back, or uninstall | ||
| + | |description=Find out how to upgrade, roll back, or uninstall the Telemetry service. | ||
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}}{{TSSection | }}{{TSSection | ||
|sectionheading=Operations | |sectionheading=Operations | ||
|description=Learn how to monitor Telemetry Service with metrics and logging. | |description=Learn how to monitor Telemetry Service with metrics and logging. | ||
| − | |relatedarticles=*{{Link-SomewhereInThisVersion|topic= | + | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=TLMPEGuide|topic=Observability}} |
| − | *{{Link-SomewhereInThisVersion|topic= | + | *{{Link-SomewhereInThisVersion|manual=TLMPEGuide|topic=TLMMetrics}} |
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Latest revision as of 08:32, February 28, 2023
The following topics are defined for this manual but are not included in the list of topics: Metrics, Logging
This manual is for version Current of Telemetry Service.
Find links to all the topics in this guide.
Related documentation:
RSS:
Telemetry Service is a service available with the Genesys Multicloud CX private edition offering.
The Telemetry Service is designed to act as an observability gateway to gather telemetry data, metrics, and logs for Genesys Multicloud software that has services running outside the Data Center and out of range of the Cloud Observability framework like Agent Workspace, Genesys Softphone, etc.
Once gathered by the Telemetry Service, those metrics and logs are stored in the same data sources as the standard services running inside the Data Center.
Overview
Learn more about Telemetry Service, its architecture, and how to support high availability and disaster recovery.
Configure and deploy
Find out how to configure and deploy Telemetry Service.
Upgrade, roll back, or uninstall
Find out how to upgrade, roll back, or uninstall the Telemetry service.
Operations
Learn how to monitor Telemetry Service with metrics and logging.
Comments or questions about this documentation? Contact us for support!