Drilldown: SMART UseCase
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ID:
None (34) ·
Connect a Voice Interaction to the Right Resource (1) ·
Genesys Advanced Text and Speech Analytics (1) ·
Genesys Business Communications (1) ·
Genesys Call Routing (1) ·
Genesys Contact Center Orchestration (1) ·
Genesys Employee Schedule Preferences (4) ·
Genesys KPI Insights (1) ·
Genesys Omnichannel Notifications (1) ·
Genesys Omnichannel Workforce Scheduling (1) ·
Genesys Outbound Dialer (1) ·
Genesys Personalized Routing (1) ·
Genesys Shift Bidding (1) ·
Genesys Shrinkage Management (1) ·
Genesys Social Media Routing (1) ·
Genesys Speech Analytics (1) ·
Genesys Text and Speech Analytics for Compliance (1) ·
Genesys Text and Speech Analytics for Customer Service (1) ·
Genesys UCC Third-Party Integration (1) ·
Genesys Voice Bots (2) ·
Genesys Voice Services (1) ·
Genesys Work Automation (1) ·
Genesys Workforce Scheduling for Voice (1) ·
Predictive Engagement for Customer Service (1)
SellableItems:
None (32) ·
CIM (13) ·
Genesys Infomart - HA (optional) (8) ·
Genesys Infomart (8) ·
CIM (HA) (8) ·
Interaction Workspace (7) ·
Genesys Interactive Insights (7) ·
No sellable items (6) ·
Please reference prerequisits (5) ·
CIM HA (Optional) (5) ·
SIP Business Continuity (Optional) (5) ·
SIP Interaction HA (optional) (5) ·
SIP Interaction (4) ·
ASR and TTS (Optional) (3) ·
Genesys Infomart (Optional) (3) ·
PureConnect: Speech Recognition Services (Optional) (3) ·
Contact Center Level 1 (3) ·
Interaction Supervisor add-on (3) ·
PureConnect: MRCP ASR Feature License (Optional) (3) ·
GVP HA (optional) (3)
None (3) ·
1.0.0 (2) ·
1.0.2 (1) ·
1.1.2 (1) ·
1.1.4 (1) ·
2.1.4 (1) ·
V 1.0.0 (9) ·
V 1.0.1 (8) ·
v 1.0.2 (4) ·
v 1.0.3 (6) ·
v 1.0.4 (2) ·
V 1.1.1 (3) ·
v 1.1.2 (1) ·
v 1.1.3 (2) ·
v 1.1.4 (1) ·
v 1.2.1 (1) ·
v 1.2.3 (1) ·
v 1.2.4 (3) ·
v 1.2.5 (2) ·
v1.0.0 (2) ·
ver 1.0.0 (1) ·
ver 1.0.1 (1) ·
ver 1.0.2 (1) ·
ver 1.0.5 (1) ·
ver 1.1.2 (2) ·
version 1.1.4 (1)
Showing below up to 61 results in range #1 to #61.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
U
- UseCases/Current/GenesysCloud/BO01
- UseCases/Current/GenesysCloud/CE12
- UseCases/Current/GenesysCloud/CE45
- UseCases/Current/GenesysCloud/OP01
- UseCases/Current/GenesysCloud/OP04
- UseCases/Current/GenesysCloud/OP07
- UseCases/Current/GenesysEngage-onpremises/BO03
- UseCases/Current/GenesysEngage-onpremises/BO04
- UseCases/Current/GenesysEngage-onpremises/BO11
- UseCases/Current/GenesysEngage-onpremises/CE01
- UseCases/Current/GenesysEngage-onpremises/CE02
- UseCases/Current/GenesysEngage-onpremises/CE10
- UseCases/Current/GenesysEngage-onpremises/CE11
- UseCases/Current/GenesysEngage-onpremises/CE12
- UseCases/Current/GenesysEngage-onpremises/CE13
- UseCases/Current/GenesysEngage-onpremises/CE16
- UseCases/Current/GenesysEngage-onpremises/CE18
- UseCases/Current/GenesysEngage-onpremises/CE19
- UseCases/Current/GenesysEngage-onpremises/CE21
- UseCases/Current/GenesysEngage-onpremises/CE22
- UseCases/Current/GenesysEngage-onpremises/CE28
U cont.
- UseCases/Current/GenesysEngage-onpremises/CE34
- UseCases/Current/GenesysEngage-onpremises/CE41
- UseCases/Current/GenesysEngage-onpremises/EE13
- UseCases/Current/GenesysEngage-onpremises/EE14
- UseCases/Current/GenesysEngage-onpremises/EE16
- UseCases/Current/GenesysEngage-onpremises/EE17
- UseCases/Current/GenesysEngage-onpremises/EE19
- UseCases/Current/GenesysEngage-onpremises/EE20
- UseCases/Current/GenesysEngage-onpremises/EE23
- UseCases/Current/GenesysEngage-onpremises/EE24
- UseCases/Current/GenesysEngage-onpremises/EE25
- UseCases/Current/GenesysEngage-onpremises/EE26
- UseCases/Current/PureConnect/BO02
- UseCases/Current/PureConnect/BO07
- UseCases/Current/PureConnect/BO11
- UseCases/Current/PureConnect/CE01
- UseCases/Current/PureConnect/CE02
- UseCases/Current/PureConnect/CE07
- UseCases/Current/PureConnect/CE08
- UseCases/Current/PureConnect/CE09
- UseCases/Current/PureConnect/CE16
U cont.
- UseCases/Current/PureConnect/CE18
- UseCases/Current/PureConnect/CE19
- UseCases/Current/PureConnect/CE22
- UseCases/Current/PureConnect/CE29
- UseCases/Current/PureConnect/CE37
- UseCases/Current/PureConnect/CE41
- UseCases/Current/PureConnect/EE01
- UseCases/Current/PureConnect/EE02
- UseCases/Current/PureConnect/EE03
- UseCases/Current/PureConnect/EE10-A
- UseCases/Current/PureConnect/EE10-B
- UseCases/Current/PureConnect/EE10-C
- UseCases/Current/PureConnect/EE10-D
- UseCases/Current/PureConnect/EE11
- UseCases/Current/PureConnect/EE22
- UseCases/Current/PureConnect/EE23
- UseCases/Current/PureConnect/EE24
- UseCases/Current/PureConnect/EE25
- UseCases/Current/PureConnect/OP01