Drilldown: Article
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None (2) ·
Configure IWD (1) ·
FAQs (1) ·
Genesys CX Insights Support for GDPR (1) ·
Genesys CX Insights User Management (1) ·
Genesys Interactive Insights User Management (1) ·
How IWD works (1) ·
Integrate IWD with Genesys Workforce Management (WFM) (1) ·
Lucene query syntax (1) ·
Monitor work items and emails (1) ·
Prepare for Office 365 integration (1) ·
Report scheduling (1) ·
Roles and privileges for Workload Manager users (1) ·
Search, display, manage, and update work items (1) ·
Set up IWD (1) ·
Test IWD provisioning (1) ·
Use Workload Manager (1) ·
View Summary (1) ·
View, edit, and create Categories and Rules (1) ·
View, edit, and create Endpoints (1) ·
View, edit, and create Genesys Multicloud CX Email boxes (1) ·
View, edit, and create Prioritization schemas (1)
None (2) ·
Configure IWD (1) ·
Frequently Asked Questions (1) ·
Genesys CX Insights User Management (1) ·
Genesys Interactive Insights User Management (1) ·
Integrate IWD with WFM (1) ·
Intelligent Workload Distribution (1) ·
IWD Queries (1) ·
Monitor work items and emails (1) ·
Prepare for Office 365 integration (1) ·
Report scheduling (1) ·
Roles and privileges for Workload Manager users (1) ·
Search, display, manage, and update work items (1) ·
Set up IWD (1) ·
Support for GDPR (1) ·
Test IWD provisioning (1) ·
Use Workload Manager (1) ·
View Summary (1) ·
View, edit, and create Categories and Rules (1) ·
View, edit, and create Endpoints (1) ·
View, edit, and create Genesys Multicloud CX email boxes (1) ·
View, edit, and create Prioritization schemas (1)
Showing below up to 23 results in range #1 to #23.
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D
- Draft:PEC-REP/Current/Administrator
- Draft:PEC-REP/Current/Administrator/GDPR-GCXI
- Draft:PEC-REP/Current/Administrator/HRCXISchdlRprts
- Draft:PEC-REP/Current/Administrator/HRCXIUsrMgmt
- Draft:PEC-REP/Internal/Administrator/HRGI2UserMgmt
P
P cont.
- PEC-IWD/Current/Administrator/IWDEndpoints
- PEC-IWD/Current/Administrator/IWDFAQ
- PEC-IWD/Current/Administrator/IWDGTL
- PEC-IWD/Current/Administrator/IWDIntegrateWFM
- PEC-IWD/Current/Administrator/IWDMailboxes
- PEC-IWD/Current/Administrator/IWDManager
- PEC-IWD/Current/Administrator/IWDMonitor
- PEC-IWD/Current/Administrator/IWDOfficeMailbox