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PEC-IWD
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Configure IWD (1) ·
Frequently Asked Questions (1) ·
Genesys CX Insights User Management (1) ·
Genesys Interactive Insights User Management (1) ·
Integrate IWD with WFM (1) ·
Intelligent Workload Distribution (1) ·
IWD Queries (1) ·
Monitor work items and emails (1) ·
Prepare for Office 365 integration (1) ·
Report scheduling (1) ·
Roles and privileges for Workload Manager users (1) ·
Search, display, manage, and update work items (1) ·
Set up IWD (1) ·
Support for GDPR (1) ·
Test IWD provisioning (1) ·
Use Workload Manager (1) ·
View Summary (1) ·
View, edit, and create Categories and Rules (1) ·
View, edit, and create Endpoints (1) ·
View, edit, and create Genesys Multicloud CX email boxes (1) ·
View, edit, and create Prioritization schemas (1)
Showing below up to 75 results in range #1 to #75.
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D
- Draft:PEC-REP/Current/Administrator
- Draft:PEC-REP/Current/Administrator/GDPR-GCXI
- Draft:PEC-REP/Current/Administrator/HRCXISchdlRprts
- Draft:PEC-REP/Current/Administrator/HRCXIUsrMgmt
- Draft:PEC-REP/Current/GCXIMCPRG
- Draft:PEC-REP/Current/GCXIMCPRG/Agent
- Draft:PEC-REP/Current/GCXIMCPRG/AgentAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/AgentMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/BillingData
- Draft:PEC-REP/Current/GCXIMCPRG/BillingDataAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/BillingDataMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Business Attribute
- Draft:PEC-REP/Current/GCXIMCPRG/Business AttributeAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Business AttributeMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Callback
- Draft:PEC-REP/Current/GCXIMCPRG/CallbackAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/CallbackMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Chat
- Draft:PEC-REP/Current/GCXIMCPRG/Chat Bot
- Draft:PEC-REP/Current/GCXIMCPRG/Chat BotAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Chat BotMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/ChatAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/ChatMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Co-browse
- Draft:PEC-REP/Current/GCXIMCPRG/Co-browseAttributes
D cont.
- Draft:PEC-REP/Current/GCXIMCPRG/Co-browseMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Designer
- Draft:PEC-REP/Current/GCXIMCPRG/DesignerAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/DesignerMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Detail
- Draft:PEC-REP/Current/GCXIMCPRG/DetailAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/DetailMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/HRCXIAboutProjects
- Draft:PEC-REP/Current/GCXIMCPRG/HRCXIAdtnlRes
- Draft:PEC-REP/Current/GCXIMCPRG/IWD
- Draft:PEC-REP/Current/GCXIMCPRG/IWDAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/IWDMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Outbound Contact
- Draft:PEC-REP/Current/GCXIMCPRG/Outbound ContactAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Outbound ContactMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Predictive Routing
- Draft:PEC-REP/Current/GCXIMCPRG/Predictive RoutingAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Project GenesysCXInsights
- Draft:PEC-REP/Current/GCXIMCPRG/Project GenesysCXInsightsforIWD
- Draft:PEC-REP/Current/GCXIMCPRG/Queue
- Draft:PEC-REP/Current/GCXIMCPRG/QueueAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/QueueMetrics
- Draft:PEC-REP/Current/GCXIMCPRG/Service Objects
- Draft:PEC-REP/Current/GCXIMCPRG/Service ObjectsAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/Service ObjectsMetrics
D cont.
- Draft:PEC-REP/Current/GCXIMCPRG/Time
- Draft:PEC-REP/Current/GCXIMCPRG/TimeAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/User Data Call Survey
- Draft:PEC-REP/Current/GCXIMCPRG/User Data Call SurveyAttributes
- Draft:PEC-REP/Current/GCXIMCPRG/User Data Example
- Draft:PEC-REP/Current/GCXIMCPRG/User Data ExampleAttributes
- Draft:PEC-REP/Internal/Administrator/HRGI2UserMgmt
P
- PEC-IWD/Current/Administrator
- PEC-IWD/Current/Administrator/IWD
- PEC-IWD/Current/Administrator/IWDCategories
- PEC-IWD/Current/Administrator/IWDEndpoints
- PEC-IWD/Current/Administrator/IWDFAQ
- PEC-IWD/Current/Administrator/IWDGTL
- PEC-IWD/Current/Administrator/IWDIntegrateWFM
- PEC-IWD/Current/Administrator/IWDMailboxes
- PEC-IWD/Current/Administrator/IWDManager
- PEC-IWD/Current/Administrator/IWDMonitor
- PEC-IWD/Current/Administrator/IWDOfficeMailbox
- PEC-IWD/Current/Administrator/IWDPrioritization
- PEC-IWD/Current/Administrator/IWDQueries
- PEC-IWD/Current/Administrator/IWDRBAC
- PEC-IWD/Current/Administrator/IWDSettings
- PEC-IWD/Current/Administrator/IWDSetup
- PEC-IWD/Current/Administrator/IWDSummary
- PEC-IWD/Current/Administrator/IWDTestProvision