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Article > Standalone: No & ComingSoon: No & Product : Callback or Genesys Skills Management

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-CAB (21) · Draft:PEC-GSM (56) · PEC-CAB (20)
Platform:
None (16) · GenesysEngage-cloud (80) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1)
ComingSoon: (Click arrow to add another value)
Role:
None (61) · Administrator (32) · Administrator, Developer (2) · Developer (2)
DisplayName:
Prerequisites (3)
Other values:
TocName:
None (15) · Prerequisites (3) · Controlling user access (2) · Viewing Click-To-Call-In records (2) · Troubleshooting and validating functionality (2) · Registering for access to statistics (2) · Provisioning the Click-to-Call-In scenario (2) · Provisioning Push Notifications (2) · Provisioning CAPTCHA (2) · Provisioning Callback in Designer (2) · Monitor callback queues (2) · Getting started with Callback (2) · Genesys Multicloud CX REST APIs and tutorials for Callback (2) · Managing callbacks (2) · Configuring Region Affinity rules (2) · Configuring Click-To-Call-In Groups (2) · Configuring Country and Number Validation rules (2) · Callback scenarios (2) · Configuring Capacity rules (2)
Other values:
Dimension:
None (91) · CallbackClickToCall (6)
Product: (Click arrow to add another value)
Manual:
ADInst (4) · Admin (1) · Administrator (34) · AIUG (14) · AzInst (2) · CABPEGuide (7) · KBA (10) · Loc (3) · PDNAA (5) · PDNAM (11) · PDNAU (2) · SOO (4)
Application:
None (63) · Callback (34)
UseCase:
None (97)
PEPageType:
None (91) · 55cef4ff-9306-4313-8fd8-377282a38478 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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