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Article > Role : Agent or None & Product : Agent Setup or Gplus Adapter for Salesforce

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Standalone:
None (42) · No (69) · Yes (2)
productshort:
Draft:PEC-AS (76) · Draft:PEC-GPA (23) · PEC-AS (6) · PEC-GPA (8)
Platform:
None (52) · GenesysEngage-cloud (60) · GenesysEngage-onpremises (1)
ComingSoon:
None (61) · No (52)
Role: (Click arrow to add another value)
DisplayName:
None (9) · Templates (3) · Getting started (3) · Activity History (2) · Capacity rules (2) · Gplus Adapter for Salesforce (v9) (2) · Get started with Agent Setup (2) · Configure a multi-channel contact center (2) · Click-to-dial (2) · Working with Gplus Adapter for Salesforce (2) · Screen Pops (2) · Virtual Queues (2)
Other values:
TocName:
None (22) · Getting started (3) · Templates (3) · Capacity rules (2) · Screen Pops (2) · Configure a multi-channel contact center (2) · Click-to-dial (2) · Virtual Queues (2) · Activity History (2) · Working with Gplus Adapter (2) · Gplus Adapter for Salesforce (v9) (2)
Other values:
Dimension:
None (111) · Journey (2)
Product: (Click arrow to add another value)
Manual:
None (4) · Administrator (3) · Agent (14) · GPAPEGuide (12) · ManageCC (38) · Source (40) · WWEAgent (2)
Application:
None (113)
UseCase:
None (113)
PEPageType:
None (108) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (1) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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