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Article > Standalone : No or {{{Standalone}}} & Role : Supervisor or None & Product : Agent Workspace or Designer or Genesys Skills Management & UseCase: None

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Standalone: (Click arrow to add another value)
productshort:
DES (15) · Draft:DES (19) · Draft:PEC-AD (3) · Draft:PEC-GSM (69) · Draft:ROU (1) · PEC-AD (3) · ROU (1)
Platform:
None (26) · GenesysEngage-cloud (78) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (6)
ComingSoon:
None (13) · No (97) · Yes (1)
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Prerequisites (3)
Other values:
TocName:
None (16) · Prerequisites (3) · Supervising agents (2) · File size limitations (2) · Enable optional features (2) · DNA (2) · Designer on OpenShift (2) · Designer on GKE (2) · Deploy Designer (versions v9012214 and above) (2) · Deploy Designer (versions v9010005 and above) (2) · Deploy Designer (2) · Send SMS block (2) · SMART Inbound Voice Routing Application (2) · Deploy Designer (versions prior to v9010005) (2) · Classify Block (2) · Configure WWE (2) · Change Persona block (2) · Configure Designer (2) · Troubleshooting (2)
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Dimension:
None (111)
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Manual:
ADInst (4) · Admin (1) · AIUG (16) · AzInst (2) · Deployment (8) · Designer (15) · DESPEGuide (13) · KBA (10) · Loc (3) · PDNAA (8) · PDNAM (11) · PDNAU (7) · SOO (5) · Supervisor (2) · UEA (2) · WWEPEGuide (4)
Application:
None (111)
UseCase: (Click arrow to add another value)
PEPageType:
None (101) · 7a5823f3-05b5-412b-b580-e73e34079c41 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (4) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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