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Article > Platform : GenesysEngage-cloud or GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. & Product: Gplus Adapter for Salesforce

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Standalone:
No (33) · Yes (2)
productshort:
Draft:PEC-GPA (19) · PEC-GPA (16)
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ComingSoon:
No (35)
Role:
None (1) · Administrator (18) · Administrator, Agent (2) · Agent (14)
DisplayName:
Activity History (4) · Click-to-dial (4) · Configuring and Using General Features (2) · Configuring SSO (2) · Getting started (2) · Gplus Adapter for Salesforce (v9) (4) · Gplus Adapter for Salesforce - Agent Workspace option (1) · How Gplus Adapter for Salesforce works (2) · Integrating Gplus Adapter in Lightning (2) · Integrating Gplus Adapter Private Edition in Lightning (1) · Lightning Experience (1) · Migrating to Gplus Adapter (v9) (2) · Screen Pop (2) · Screen Pops (2) · Troubleshooting Gplus Adapter Integration with Salesforce (2) · Working with Gplus Adapter for Salesforce (2)
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Activity History (4) · Click-to-dial (4) · Configuring and Using General Features (2) · Configuring SSO (2) · Getting started (2) · Gplus Adapter for Salesforce (v9) (4) · Gplus Adapter for Salesforce - Agent Workspace option (1) · Gplus Adapter SF (2) · Integrating Gplus Adapter in Lightning (2) · Lightning Experience (1) · Migrating to Gplus Adapter (v9) (2) · Private Edition (1) · Screen Pop (2) · Screen Pops (2) · Troubleshooting (2) · Working with Gplus Adapter (2)
Dimension:
None (35)
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Manual:
None (2) · Administrator (19) · Agent (12) · WWEAgent (2)
Application:
None (33) · Agent Workspace, Agent Setup (2)
UseCase:
None (35)
PEPageType:
None (35)

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