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Article > Platform
:
GenesysEngage-cloud, GenesysCloud
or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
Private Edition
or
PureConnect, GenesysCloud, GenesysEngage-cloud
or
PureConnect, GenesysEngage-cloud
or
None
& Role
:
Supervisor
or
None
& Manual
:
ManageCC
or
Supervisor
or
User ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
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Showing below up to 106 results in range #1 to #106.
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D
- Draft:BDS/Current/User
- Draft:BDS/Current/User/Add-ons
- Draft:BDS/Current/User/ASRandTTSMinutes
- Draft:BDS/Current/User/ASRPorts
- Draft:BDS/Current/User/ASRTTS
- Draft:BDS/Current/User/Callback
- Draft:BDS/Current/User/ChoiceMeasurements
- Draft:BDS/Current/User/ChoiceOverview
- Draft:BDS/Current/User/CIMPremisePlaces
- Draft:BDS/Current/User/CIMPremiseUsers
- Draft:BDS/Current/User/CloudCCSupervisorSeat
- Draft:BDS/Current/User/DesignerChtBtIxn
- Draft:BDS/Current/User/DesignerVceBtIxn
- Draft:BDS/Current/User/DesignerVceBtMin
- Draft:BDS/Current/User/Digital1
- Draft:BDS/Current/User/Digital2
- Draft:BDS/Current/User/GenesysChat
- Draft:BDS/Current/User/GenesysChatSeatsforNEXUS
- Draft:BDS/Current/User/GenesysCIMPlatform
- Draft:BDS/Current/User/GenesysCobrowse
- Draft:BDS/Current/User/GenesysE-Mail
- Draft:BDS/Current/User/GenesysFacebookStsforNEXUS
- Draft:BDS/Current/User/GenesysInboundVoice
- Draft:BDS/Current/User/GenesysSMS
- Draft:BDS/Current/User/GenesysSocialEngagement
- Draft:BDS/Current/User/GenesysTaskRouting
- Draft:BDS/Current/User/GenesysTwitterSeatsforNEXUS
- Draft:BDS/Current/User/GenesysVoice
- Draft:BDS/Current/User/GIMVoicemail
- Draft:BDS/Current/User/GplusWFM
- Draft:BDS/Current/User/GVPMinutes
- Draft:BDS/Current/User/GVPPorts
- Draft:BDS/Current/User/IVR
- Draft:BDS/Current/User/IWD
- Draft:BDS/Current/User/OC
- Draft:BDS/Current/User/OutbndVcWithCXContactIxn
D cont.
- Draft:BDS/Current/User/OutboundContact
- Draft:BDS/Current/User/RecordingAndQM
- Draft:BDS/Current/User/SIPInteraction
- Draft:BDS/Current/User/SIPVoicemail
- Draft:BDS/Current/User/TaskRouting
- Draft:BDS/Current/User/Third-partyWorkItems
- Draft:BDS/Current/User/TTSPorts
- Draft:BDS/Current/User/Voice1
- Draft:BDS/Current/User/Voice2
- Draft:BDS/Current/User/Voicemail
- Draft:BDS/Current/User/WFO
- Draft:BDS/Current/User/Workspace
- Draft:GDE/Current/User
- Draft:GDE/Current/User/Configuration
- Draft:GDE/Current/User/Create your first Chat Bot
- Draft:GDE/Current/User/Intent Accuracy Report
- Draft:GDE/Current/User/Overview
- Draft:GDE/Current/User/Slots
- Draft:PEC-AD/Current/Supervisor
- Draft:PEC-AS/Current/ManageCC
- Draft:PEC-AS/Current/ManageCC/Auto Answer and Auto Ready
- Draft:PEC-AS/Current/ManageCC/Auto Ready
- Draft:PEC-AS/Current/ManageCC/Conferencing
- Draft:PEC-AS/Current/ManageCC/Configure Caller ID
- Draft:PEC-AS/Current/ManageCC/Configure contacts for agents
- Draft:PEC-AS/Current/ManageCC/Configure Team Communicator
- Draft:PEC-AS/Current/ManageCC/Contact Center channels
- Draft:PEC-AS/Current/ManageCC/Contact center controls
- Draft:PEC-AS/Current/ManageCC/Contact management
- Draft:PEC-AS/Current/ManageCC/Create and manage administrators
- Draft:PEC-AS/Current/ManageCC/Create and manage supervisors
- Draft:PEC-AS/Current/ManageCC/Create and manage teams
- Draft:PEC-AS/Current/ManageCC/Create business attributes
- Draft:PEC-AS/Current/ManageCC/Create multi-media agents
- Draft:PEC-AS/Current/ManageCC/Enable channels for interactions
- Draft:PEC-AS/Current/ManageCC/Hold Options
D cont.
- Draft:PEC-AS/Current/ManageCC/Import agents
- Draft:PEC-AS/Current/ManageCC/Inactivity Timeout
- Draft:PEC-AS/Current/ManageCC/Manage business attributes by transaction
- Draft:PEC-AS/Current/ManageCC/Manage user access
- Draft:PEC-AS/Current/ManageCC/Multi-channel
- Draft:PEC-AS/Current/ManageCC/Popular tasks
- Draft:PEC-AS/Current/ManageCC/Statistics
- Draft:PEC-AS/Current/ManageCC/Transfers
- Draft:PEC-AS/Current/ManageCC/Use templates to configure agents
- Draft:PEC-AS/Current/ManageCC/Voice Ringtones
- Draft:PEC-AS/Current/ManageCC/VQs
- Draft:PEC-AS/Current/ManageCC/Working with AS
- Draft:PEC-REC/Current/User
- Draft:PEC-WFM/Current/Supervisor
- Draft:POR/Current/user
- Draft:QNA/Current/User
- Draft:Solution/Current/User
- Draft:Solution/Current/User/HLA Phase 1
G
- GDE/9.0/User
- GDE/9.0/User/Create a bot
- GDE/9.0/User/Viewing Analytics
- GDE/Current/User
- GDE/Current/User/Configuration
- GDE/Current/User/Create your first Chat Bot
- GDE/Current/User/Intent Accuracy Report
- GDE/Current/User/Overview
- GDE/Current/User/Slots
P
- PEC-AD/Current/Supervisor
- PEC-AS/Current/ManageCC
- PEC-AS/Current/ManageCC/Multi-channel
- PEC-AS/Current/ManageCC/VQs
- PEC-REC/Current/User
- PEC-WFM/Current/Supervisor