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Article > Product : Genesys Predictive Routing or None & Manual : Agent or Help

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Draft:PE-GPR (39) · GAMD (1) · GASN (1) · PE-GPR (48)
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None (4) · A/B model performance testing (2) · Agent Variance report (3) · Configure an account (2) · Configure your password policies (2) · Configure, train, and test models (2) · Create and test predictors and models (1) · Create and train predictors and models (2) · Create and update predictors (3) · Create and update users and roles (4) · Feature Analysis report (3) · How Does GPR Score Agents? (2) · How to configure score expressions (3) · How to handle a workitem (1) · How to manage workitems (1) · Monitor predictor feature coverage (4) · Reset a password (2) · Reset your password (2) · Routing Scenarios Using GPR (2) · The Settings menu (4) · Upload Agent Profile data (2) · Upload Customer Profile data (2) · Upload data using the GPR web application (2) · Upload interaction and other data (3) · View Agent Details (2) · View Customer Details (2) · View Datasets Trends and Reports (2) · View jobs reports and details (2) · View KPI outcome (4) · View model accuracy (4) · View the Agent Profile schema (3) · View the Customer Profile schema (3) · View uploaded datasets (3) · View your uploaded data (2) · What you can monitor (4)
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None (4) · A/B model performance testing (2) · Agent Variance report (3) · Configure an account (2) · Configure your password policies (2) · Configure, train, and test models (2) · Create and test predictors and models (1) · Create and train predictors and models (2) · Create and update predictors (3) · Create and update users and roles (4) · Feature Analysis report (3) · How Does GPR Score Agents? (2) · How to configure score expressions (3) · How to handle a workitem (1) · Monitor predictor feature coverage (4) · Reset a password (2) · Reset your password (2) · Routing Scenarios Using GPR (2) · The Settings menu (4) · Upload Agent Profile data (2) · Upload Customer Profile data (2) · Upload data using the GPR web application (2) · Upload interaction and other data (3) · View Agent Details (2) · View Customer Details (2) · View Datasets Trends and Reports (2) · View jobs reports and details (2) · View KPI outcome (4) · View model accuracy (4) · View the Agent Profile schema (3) · View the Customer Profile schema (3) · View uploaded datasets (3) · View your uploaded data (2) · What you can monitor (4) · Workitems (1)
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