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Article > Platform : GenesysCloud or GenesysEngage-onpremises or GenesysEngage-onpremises, GenesysCloud or None & Role: Administrator & Manual : Administrator or Designer or GCXIMCPRG or PDMPEGIM-Postgres

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Manage custom variables (4) · Manage standard responses (4) · Manage personally identifiable information (4) · Manage field codes (4) · Genesys Multicloud CX Email (2) · Naming conventions (2) · Set up Facebook and Twitter (2) · Lucene query syntax (2) · Intelligent prompts (2) · Integrating Gplus Adapter in Classic (2) · Integrate IWD with Genesys Workforce Management (WFM) (2) · Gplus Adapter support for Service Client API (2) · Set up SMS (2) · Set up WhatsApp (2) · ECMAScript Expressions (2) · Default Routing in Designer (2) · Create Service Channel (2) · Bots Dashboard (2) · Upgrade notes (2) · Application Settings (2)
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