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Article > Platform
:
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
GenesysEngage-onpremises
or
GenesysEngage_cloud
or
PureConnect, GenesysEngage-cloud
& Dimension
:
Sessions
or
None
& Product
:
Genesys Predictive Routing
or
Workforce Management ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
Architecture and security (2) ·
Building staffing for multiple activities (1) ·
Data Loader monitoring and logging (2) ·
Default forecasting objectives (2) ·
Deploy Data Loader (2) ·
Deploy the URS Strategy Subroutines (2) ·
How Does GPR Score Agents? (1) ·
How GPR reports data for billing (2) ·
Performance (2) ·
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Performance Monitor View (2) ·
Quick Start (2) ·
Routing scenarios using GPR (2) ·
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Start and stop GPR on-premises components (2) ·
Strategy Subroutines Monitoring and Logging (1) ·
System requirements and interoperability (2) ·
Workforce Management API Reference (2)
API Reference (2) ·
Architecture and security (2) ·
Building staffing for multiple activities (1) ·
Data Loader monitoring and logging (2) ·
Default forecasting objectives (2) ·
Deploy Data Loader (2) ·
Deploy the URS Strategy Subroutines (2) ·
How Does GPR Score Agents? (1) ·
How GPR reports data for billing (2) ·
Performance (2) ·
Performance Alerts View (2) ·
Performance Intra-Day View (2) ·
Performance Monitor View (2) ·
Quick Start (2) ·
Routing scenarios using GPR (2) ·
Sizing worksheet (2) ·
Staffing Build Wizard (Multiple Activities) (2) ·
Start and stop GPR on-premises components (2) ·
Strategy Subroutines Monitoring and Logging (1) ·
System requirements and interoperability (2)
Showing below up to 37 results in range #1 to #37.
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D
- Draft:PE-GPR/9.0.0/Deployment/agentScoring
- Draft:PE-GPR/9.0.0/Deployment/architecture
- Draft:PE-GPR/9.0.0/Deployment/ASCops
- Draft:PE-GPR/9.0.0/Deployment/cfgAsc
- Draft:PE-GPR/9.0.0/Deployment/cfgSubroutines
- Draft:PE-GPR/9.0.0/Deployment/envPrereqs
- Draft:PE-GPR/9.0.0/Deployment/GPRbilling
- Draft:PE-GPR/9.0.0/Deployment/ixnFlows
- Draft:PE-GPR/9.0.0/Deployment/quickStart
- Draft:PE-GPR/9.0.0/Deployment/sizing
- Draft:PE-GPR/9.0.0/Deployment/startStop
- Draft:PE-GPR/9.0.0/Deployment/subsOps
- Draft:PEC-WFM/Current/Developers/API Reference
D cont.
- Draft:PEC-WFM/Current/Supervisor/DfltFrcstObj
- Draft:PEC-WFM/Current/Supervisor/StffgBldWzdMulti
- Draft:PEC-WFM/Current/SupervisorHelp/PerformanceMdl
- Draft:PEC-WFM/Current/SupervisorHelp/PrfmAlrtsVw
- Draft:PEC-WFM/Current/SupervisorHelp/PrfmIntrDyVw
- Draft:PEC-WFM/Current/SupervisorHelp/PrfmMntrVw
- Draft:PEC-WFM/Current/SupervisorHelp/StffgBldMult
P
P cont.
- PE-GPR/9.0.0/Deployment/ixnFlows
- PE-GPR/9.0.0/Deployment/quickStart
- PE-GPR/9.0.0/Deployment/sizing
- PE-GPR/9.0.0/Deployment/startStop
- PEC-WFM/Current/Developers/API Reference
- PEC-WFM/Current/Supervisor/DfltFrcstObj
- PEC-WFM/Current/Supervisor/StffgBldWzdMulti
- PEC-WFM/Current/SupervisorHelp/PerformanceMdl
- PEC-WFM/Current/SupervisorHelp/PrfmAlrtsVw
- PEC-WFM/Current/SupervisorHelp/PrfmIntrDyVw
- PEC-WFM/Current/SupervisorHelp/PrfmMntrVw