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Article > Application :
Agent Desktop or
Agent Workspace, Agent Setup or
Agent Workspace, Agent Setup, Designer or
Reporting GCXI
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About the Genesys Info Mart historical database (2) ·
Agent desktop settings overview (2) ·
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None (1) ·
About the Genesys Info Mart historical database (2) ·
Agent desktop settings overview (2) ·
Agents reports (2) ·
Billing Data reports (2) ·
Callback reports (2) ·
Campaign Callbacks Summary Report (2) ·
Chat reports (2) ·
Configure the Plugin (2) ·
Customize reports (2) ·
Digital (1) ·
GCXI project (1) ·
Generate historical reports (2) ·
Global favorites (2) ·
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How Chat works (2) ·
How voice works (2) ·
Install the plugin (1) ·
Prerequisites (1) ·
Report Descriptions (2) ·
Set up SMS (2) ·
Set up WhatsApp (2) ·
Work with reports (2)
Showing below up to 41 results in range #1 to #41.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:ContentAdmin/Internal/GenesysEngageCloudRN/GWS
- Draft:GAA/Current/WDEPlugin/Configure GenAdmin
- Draft:GAA/Current/WDEPlugin/ConfigureGenAdmin
- Draft:GAA/Current/WDEPlugin/InstallWDEplugin
- Draft:GAA/Current/WDEPlugin/PrerequisitesArticle
- Draft:PEC-Admin/Current/Admin/DigitalServices
- Draft:PEC-AS/Current/ManageCC/CC options overview
- Draft:PEC-AS/Current/ManageCC/Work with Global Favorites
- Draft:PEC-Chat/HIW
- Draft:PEC-DC/Current/Administrator/GSESMS
- Draft:PEC-DC/Current/Administrator/GSEWhatsApp
- Draft:PEC-GPA/HIW
- Draft:PEC-REP/Current/RPRT/GIM
- Draft:PEC-REP/Current/RPRT/HRCXIAgentsReports
D cont.
- Draft:PEC-REP/Current/RPRT/HRCXIBDSReports
- Draft:PEC-REP/Current/RPRT/HRCXICallbackReports
- Draft:PEC-REP/Current/RPRT/HRCXIChatReports
- Draft:PEC-REP/Current/RPRT/HRCXICmpgnClbkSmry
- Draft:PEC-REP/Current/RPRT/HRCXICustomizingReports
- Draft:PEC-REP/Current/RPRT/HRCXIGetStarted
- Draft:PEC-REP/Current/RPRT/HRCXIIncludedReports
- Draft:PEC-REP/Current/RPRT/HRCXIProjects
- Draft:PEC-REP/Current/RPRT/HRCXIReadReports
- Draft:PEC-Voice/HIW
P
P cont.
- PEC-DC/Current/Administrator/GSEWhatsApp
- PEC-GPA/HIW
- PEC-REP/Current/RPRT/GIM
- PEC-REP/Current/RPRT/HRCXIAgentsReports
- PEC-REP/Current/RPRT/HRCXIBDSReports
- PEC-REP/Current/RPRT/HRCXICallbackReports
- PEC-REP/Current/RPRT/HRCXIChatReports
- PEC-REP/Current/RPRT/HRCXICmpgnClbkSmry
- PEC-REP/Current/RPRT/HRCXICustomizingReports
- PEC-REP/Current/RPRT/HRCXIGetStarted
- PEC-REP/Current/RPRT/HRCXIIncludedReports
- PEC-REP/Current/RPRT/HRCXIReadReports
- PEC-Voice/HIW