Logging

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This topic is part of the manual Genesys Customer Experience Insights Private Edition Guide for version Current of Reporting.


Learn how to access logs for Genesys Customer Experience Insights (GCXI).

GCXI writes logs in the following locations:

  • pod stdout -- General GCXI logs, which you can use for troubleshooting.
  • log folder, mounted at /mnt/log -- MicroStrategy logs, which are used only in special cases when requested by MicroStrategy support.
Retrieved from "https://all.docs.genesys.com/PEC-REP/Current/GCXIPEGuide/Logging (2026-05-16 00:50:01)"
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