Difference between revisions of "PEC-REP/Current/GIMPEGuide"
From Genesys Documentation
m (Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX") |
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|version=Current | |version=Current | ||
|manual=Deployment | |manual=Deployment | ||
| − | | | + | |alternateforms=Form:ArticlePEServiceArchitecture, Form:ArticlePEServiceMetrics, Form:ArticlePEServiceObservability, Form:ArticlePEServicePorts, Form:ArticleSimplifiedWikiEdit, Form:ArticleUnstructured, Form:TaskSummary, Form:ArticlePEServiceUpgrade |
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|displayname=Genesys Info Mart Private Edition Guide | |displayname=Genesys Info Mart Private Edition Guide | ||
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|pagination=no | |pagination=no | ||
|ServiceId=3b2bdfd2-9eb1-4a99-a181-356f2704bc02 | |ServiceId=3b2bdfd2-9eb1-4a99-a181-356f2704bc02 | ||
| − | |||
|topicslist=* -Overview | |topicslist=* -Overview | ||
** Overview | ** Overview | ||
| − | ** | + | ** ArchitectureMain |
** HADR | ** HADR | ||
* -Configure and deploy GSP | * -Configure and deploy GSP | ||
** PlanningGSP | ** PlanningGSP | ||
** ConfigureGSP | ** ConfigureGSP | ||
| − | ** | + | ** GSPConfigOptions |
** DeployGSP | ** DeployGSP | ||
| − | ** | + | * -Configure and deploy GIM |
| + | ** PlanningGIM | ||
| + | ** DatabaseConsiderations | ||
| + | ** ConfigureGIM | ||
| + | ** GIMConfigOptions | ||
| + | ** DeployGIM | ||
* -Configure and deploy GCA | * -Configure and deploy GCA | ||
** PlanningGCA | ** PlanningGCA | ||
** ConfigureGCA | ** ConfigureGCA | ||
| − | |||
** DeployGCA | ** DeployGCA | ||
| − | ** | + | * -Upgrade, roll back, or uninstall |
| − | * - | + | ** Upgrade |
| − | ** | + | * -Observability |
| − | ** | + | ** Observability |
| − | ** | + | ** GSPMetrics |
| − | ** | + | ** GCAMetrics |
| − | ** | + | ** GIMMetrics |
| − | * -Operations | + | <!-- |
| − | ** | + | * -Functionality |
| − | ** | + | ** Features |
| + | ** UserData | ||
| + | ** Outbound | ||
| + | ** GDPR | ||
| + | --> | ||
| + | * -Operations and troubleshooting | ||
| + | ** Operations | ||
| + | ** Troubleshooting | ||
| + | |defaultform=Form:Article | ||
| + | |inherit=no | ||
|Auto=Crafted summary table | |Auto=Crafted summary table | ||
|DisplayName={{MINTYDOCSPRODUCT}} Private Edition Guide | |DisplayName={{MINTYDOCSPRODUCT}} Private Edition Guide | ||
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|description=Learn more about Genesys Info Mart, its architecture, and how to support high availability and disaster recovery. | |description=Learn more about Genesys Info Mart, its architecture, and how to support high availability and disaster recovery. | ||
|relatedarticles=*{{Link-SomewhereInThisVersion|topic=Overview}} | |relatedarticles=*{{Link-SomewhereInThisVersion|topic=Overview}} | ||
| − | *{{Link-SomewhereInThisVersion|topic= | + | *{{Link-SomewhereInThisVersion|topic=ArchitectureMain}} |
*{{Link-SomewhereInThisVersion|topic=HADR}} | *{{Link-SomewhereInThisVersion|topic=HADR}} | ||
}}{{TSSection | }}{{TSSection | ||
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|relatedarticles=*{{Link-SomewhereInThisVersion|topic=PlanningGSP}} | |relatedarticles=*{{Link-SomewhereInThisVersion|topic=PlanningGSP}} | ||
*{{Link-SomewhereInThisVersion|topic=ConfigureGSP}} | *{{Link-SomewhereInThisVersion|topic=ConfigureGSP}} | ||
| + | *{{Link-SomewhereInThisVersion|topic=GSPConfigOptions}} | ||
*{{Link-SomewhereInThisVersion|topic=DeployGSP}} | *{{Link-SomewhereInThisVersion|topic=DeployGSP}} | ||
| − | *{{Link-SomewhereInThisVersion|topic= | + | |
| + | *{{Link-SomewhereInThisVersion|topic=PlanningGIM}} | ||
| + | *{{Link-SomewhereInThisVersion|topic=ConfigureGIM}} | ||
| + | *{{Link-SomewhereInThisVersion|topic=GIMConfigOptions}} | ||
| + | *{{Link-SomewhereInThisVersion|topic=DeployGIM}} | ||
*{{Link-SomewhereInThisVersion|topic=PlanningGCA}} | *{{Link-SomewhereInThisVersion|topic=PlanningGCA}} | ||
*{{Link-SomewhereInThisVersion|topic=ConfigureGCA}} | *{{Link-SomewhereInThisVersion|topic=ConfigureGCA}} | ||
*{{Link-SomewhereInThisVersion|topic=DeployGCA}} | *{{Link-SomewhereInThisVersion|topic=DeployGCA}} | ||
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}}{{TSSection | }}{{TSSection | ||
| − | |sectionheading= | + | |sectionheading=Upgrade, roll back, or uninstall |
| + | |description=Find out how to upgrade, roll back, or uninstall the Genesys Info Mart services and to migrate the Info Mart database. | ||
| + | |relatedarticles=*{{Link-SomewhereInThisVersion|topic=Upgrade}} | ||
| + | }} | ||
| + | {{TSSection | ||
| + | |sectionheading=Observability | ||
|description=Learn how to monitor Genesys Info Mart with metrics and logging. | |description=Learn how to monitor Genesys Info Mart with metrics and logging. | ||
| − | |relatedarticles={{ | + | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=GIMPEGuide|topic=Observability}} |
| − | <!--*{{Link-SomewhereInThisVersion|topic= | + | *{{Link-SomewhereInThisVersion|manual=GIMPEGuide|topic=GSPMetrics}} |
| − | *{{Link-SomewhereInThisVersion|topic= | + | *{{Link-SomewhereInThisVersion|manual=GIMPEGuide|topic=GCAMetrics}} |
| − | }}{{TSSection | + | *{{Link-SomewhereInThisVersion|manual=GIMPEGuide|topic=GIMMetrics}} |
| + | }}<!--{{TSSection | ||
| + | |sectionheading=Functionality | ||
| + | |description=Learn more details about Genesys Info Mart functionality and how Genesys Info Mart implements some of its functions. | ||
| + | |relatedarticles=*{{Link-SomewhereInThisVersion|topic=Features}} | ||
| + | *{{Link-SomewhereInThisVersion|topic=UserData}} | ||
| + | *{{Link-SomewhereInThisVersion|topic=Outbound}} | ||
| + | *{{Link-SomewhereInThisVersion|topic=GDPR}} | ||
| + | }}--> | ||
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| + | {{TSSection | ||
|sectionheading=Info Mart database | |sectionheading=Info Mart database | ||
|description=Learn about the Info Mart database. | |description=Learn about the Info Mart database. | ||
Latest revision as of 08:00, November 16, 2022
Contents
Find links to all the topics in this guide.
Related documentation:
RSS:
Genesys Info Mart is the backend service behind historical reporting in the Genesys Multicloud CX private edition offering.
Overview
Learn more about Genesys Info Mart, its architecture, and how to support high availability and disaster recovery.
Configure and deploy
Find out how to configure and deploy the services in the Genesys Info Mart service group:
- GIM Stream Processor (GSP)
- GIM Config Adapter (GCA)
- GIM and the Info Mart database
Upgrade, roll back, or uninstall
Find out how to upgrade, roll back, or uninstall the Genesys Info Mart services and to migrate the Info Mart database.
Observability
Learn how to monitor Genesys Info Mart with metrics and logging.
Info Mart database
Learn about the Info Mart database.
Comments or questions about this documentation? Contact us for support!