GCA metrics and alerts
From Genesys Documentation
This topic is part of the manual Genesys Info Mart Private Edition Guide for version Current of Reporting.
Find the metrics GCA exposes and the alerts defined for GCA.
Related documentation:
| Service | CRD or annotations? | Port | Endpoint/Selector | Metrics update interval |
|---|---|---|---|---|
| GCA | PodMonitor | 9249 | selector:
matchLabels:
app: {{ template "fullname" . }}where the value of fullname depends on .Values.tenant_id. |
30 seconds |
See details about:
Metrics[edit source]
Use standard Kubernetes metrics to monitor the GCA service. For information about standard Kubernetes and other system metrics to monitor services, see System metrics.
| Metric and description | Metric details | Indicator of |
|---|
Alerts[edit source]
Alerts are based on Kubernetes cluster metrics.
The following alerts are defined for GCA.
| Alert | Severity | Description | Based on | Threshold |
|---|---|---|---|---|
| GcaPodCrashLooping | Critical | Triggered when a GCA pod is crash looping. | kube_pod_container_status_restarts_total | The restart rate is greater than 0 for 5 minutes
|
| GcaOOMKilled | Critical | Triggered when a GCA pod is restarted because of OOMKilled. | kube_pod_container_status_restarts_total and kube_pod_container_status_last_terminated_reason | 1 |
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