GCA metrics and alerts

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This topic is part of the manual Genesys Info Mart Private Edition Guide for version Current of Reporting.

Find the metrics GCA exposes and the alerts defined for GCA.

Related documentation:
Service CRD or annotations? Port Endpoint/Selector Metrics update interval
GCA PodMonitor 9249
    app: {{ template "fullname" . }}

where the value of fullname depends on .Values.tenant_id.

30 seconds

See details about:

Metrics[edit source]

Use standard Kubernetes metrics to monitor the GCA service. For information about standard Kubernetes and other system metrics to monitor services, see System metrics.

Metric and description Metric details Indicator of

Alerts[edit source]

Alerts are based on Kubernetes cluster metrics.

The following alerts are defined for GCA.

Alert Severity Description Based on Threshold
GcaPodCrashLooping Critical Triggered when a GCA pod is crash looping. kube_pod_container_status_restarts_total The restart rate is greater than 0 for 5 minutes

GcaOOMKilled Critical Triggered when a GCA pod is restarted because of OOMKilled. kube_pod_container_status_restarts_total and kube_pod_container_status_last_terminated_reason 1
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