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Article > Standalone : Yes or None & Platform : GenesysCloud or GenesysEngage-cloud

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-GSM (139) · Draft:PEC-REP (128) · Draft:WID (51) · Draft:PEC-AS (26) · Draft:PEC-WFM (25) · ATC (15) · Draft:GAWFM (15) · PEC-WFM (15) · Draft:PEC-ROU (14) · Draft:ATC (13) · Draft:PEC-IVR (12) · Draft:ContentAdmin (8) · Solution (7) · Draft:GPR (7) · Draft:Solution (7) · Draft:GAM (6) · Draft:PEC-OU (6) · PEC-OU (5) · GAM (5)
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Platform: (Click arrow to add another value)
ComingSoon:
None (464) · No (113) · Yes (1)
Role:
None (498) · Administrator (31) · Administrator, Agent (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Supervisor (14) · Administrator, Developer (6) · Administrator, Developer, Supervisor (4) · Agent (1) · Agent, Supervisor (4) · Developer (7) · Supervisor (7)
DisplayName:
API Events (27) · Localization (14) · Configuration (7) · Callback reports (5) · WFM Primers (5) · Outbound Contact reports (5) · Agent Group Membership Details Report (4) · Agent Login-Logout Details Report (4) · Agent State Details report (4) · Genesys Multicloud CX Blueprints (4)
Other values:
TocName:
None (31) · API Events (27) · Localization (14) · Configuration (7) · WFM Primers (5) · Outbound Contact reports (5) · Callback reports (5) · Agent State Details report (4) · Genesys Multicloud CX Prerequisites (4) · Genesys Multicloud CX Blueprints (4) · Getting Started (4) · Agent Group Membership Details Report (4) · Agent Login-Logout Details Report (4)
Other values:
Dimension:
None (569) · bots (2) · OSHelp (1) · Sessions (2) · WebChat (2) · WebMessaging (2)
Product:
None (9) · Administrator (2) · Agent Setup (27) · Agent Workspace (2) · Callback (2) · Chat (2) · Cloud Data Download Service (2) · Co-Browse (4) · Designer (2) · Developer (3) · Digital Channels (2) · Email (2) · eServices Manager (4) · Genesys Agent Assist (3) · Genesys Blueprints (4) · Genesys Data Layer (4) · Genesys Predictive Engagement (28) · Genesys Predictive Routing (2) · Genesys Recording, Quality Management, and Speech Analytics (4) · Genesys Sizing Information (2) · Genesys Skills Management (139) · Genesys Softphone (4) · Genesys Use Cases (1) · Gplus Adapter for Microsoft Dynamics 365 (3) · Gplus Adapter for Salesforce (2) · Gplus Adapter for WFM (15) · Intelligent Workload Distribution (2) · Internal Content Administration (9) · IVR Administration (13) · nGAGEMENT (11) · Outbound (CX Contact) (11) · Reporting (129) · Routing and Designer (16) · Solutions (14) · Success Factors for Genesys Multicloud CX (1) · Voice (2) · Voicemail (2) · Widgets (54) · Workforce Management (40)
Manual:
PDNAA (111) · None (98) · Admin (45) · SDK (29) · Administrator (28) · Source (25) · CX Insights (23) · GIM (23) · GCXI (21) · Deployment (19) · II (18) · Developers (16) · Supervisor (16) · PacingServiceDeployment (11) · AIUG (9) · Agent (8) · GPR (7) · RT (7) · CXContact (6) · AdminGuide (6)
Other values:
Application:
None (516) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · Agent Workspace (2) · Agent Workspace, Agent Setup (2) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Platform Administration (2) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · CX Contact (6) · Designer (2) · Designer, Platform Administration (2) · Genesys Portal (2) · GPR Core Platform (2) · IVR Administration (2) · Outbound,Outbound Administration (1) · Platform Administration (2) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (4) · Workforce Administration (6) · Workforce Administration, Workforce Management (2) · Workforce Management (7)
UseCase:
None (556) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · ce18, ce31 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (578)

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