Drilldown: Article
Article > Product :
Gplus Adapter for Microsoft Dynamics 365 or
None
& Manual :
Agent or
PDMLibraryGIM or
PDNAA
Use the filters below to narrow your results.
None (2) ·
About the Info Mart database (1) ·
Access and supported channels (2) ·
Activity History for interactions (2) ·
Adapter basics (2) ·
Answering Calls (1) ·
Changing your Status (1) ·
Gplus Adapter for Microsoft Dynamics 365 (2) ·
How to handle a workitem (1) ·
How to handle outbound calls (2) ·
How to manage inbound calls (2) ·
How to manage workitems (2) ·
Info Mart service tables and administrative views (1) ·
Log in (1) ·
Logging in (1) ·
New in the Info Mart database (1) ·
Performance Tracker (2) ·
Populating interaction data (1) ·
Table AGENT_LOCATION (1) ·
Table CTL_AUDIT_LOG (1) ·
Table CTL_ETL_HISTORY (3) ·
Table CTL_EXTRACT_HISTORY (2) ·
Table CTL_GDPR_HISTORY (2) ·
Table CTL_PURGE_HISTORY (2) ·
Table CTL_TRANSFORM_HISTORY (2) ·
Table INTERACTION_FACT (1) ·
Table REQUESTED_SKILL (1) ·
Table SM_MEDIA_NEUTRAL_STATE_FACT (1) ·
The click-to-call feature (2) ·
View ADMIN_AUDIT_LOG (1) ·
View ADMIN_ETL_JOB_HISTORY (1) ·
View ADMIN_ETL_JOB_STATUS (1) ·
View ADMIN_ETL_STEP_HISTORY (1) ·
View ADMIN_EXTRACT_HISTORY (1) ·
View CTL_ETL_HWM (1) ·
What are screen pops? (2)
Showing below up to 53 results in range #1 to #53.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Documentation:PEC-REP/Library/PDMLibraryGIM/Table-CTL AUDIT LOG
- Documentation:PEC-REP/Library/PDMLibraryGIM/Table-CTL ETL HISTORY
- Documentation:PEC-REP/Library/PDMLibraryGIM/Table-CTL EXTRACT HISTORY
- Documentation:PEC-REP/Library/PDMLibraryGIM/Table-CTL GDPR HISTORY
- Documentation:PEC-REP/Library/PDMLibraryGIM/Table-CTL PURGE HISTORY
- Documentation:PEC-REP/Library/PDMLibraryGIM/Table-CTL TRANSFORM HISTORY
- Draft:GAMD/Current/Agent
- Draft:GAMD/Current/Agent/Access
- Draft:GAMD/Current/Agent/ActivityH
- Draft:GAMD/Current/Agent/Answering incoming calls
- Draft:GAMD/Current/Agent/Basics
- Draft:GAMD/Current/Agent/Changing your status
- Draft:GAMD/Current/Agent/ClickCall
- Draft:GAMD/Current/Agent/Descript
- Draft:GAMD/Current/Agent/Inbound
- Draft:GAMD/Current/Agent/Logging in
- Draft:GAMD/Current/Agent/Outbound
- Draft:GAMD/Current/Agent/Performance
D cont.
- Draft:GAMD/Current/Agent/ScreenPops
- Draft:GAMD/Current/Agent/Workitem
- Draft:GAMD/Internal/Agent/Log in
- Draft:PEC-REP/Library/PDMLibraryGIM/InfoMartAdminTablesViews
- Draft:PEC-REP/Library/PDMLibraryGIM/Table-AGENT LOCATION NewTitle
- Draft:PEC-REP/Library/PDMLibraryGIM/Table-CTL ETL HISTORY
- Draft:PEC-REP/Library/PDMLibraryGIM/Table-CTL EXTRACT HISTORY
- Draft:PEC-REP/Library/PDMLibraryGIM/Table-CTL GDPR HISTORY
- Draft:PEC-REP/Library/PDMLibraryGIM/Table-CTL PURGE HISTORY
- Draft:PEC-REP/Library/PDMLibraryGIM/Table-CTL TRANSFORM HISTORY
- Draft:PEC-REP/Library/PDMLibraryGIM/View-ADMIN AUDIT LOG
- Draft:PEC-REP/Library/PDMLibraryGIM/View-ADMIN ETL JOB HISTORY
- Draft:PEC-REP/Library/PDMLibraryGIM/View-ADMIN ETL JOB STATUS
- Draft:PEC-REP/Library/PDMLibraryGIM/View-ADMIN ETL STEP HISTORY
- Draft:PEC-REP/Library/PDMLibraryGIM/View-ADMIN EXTRACT HISTORY
- Draft:PEC-REP/Library/PDMLibraryGIM/View-CTL ETL HWM
G
G cont.
- GAMD/Current/Agent/ActivityH
- GAMD/Current/Agent/Basics
- GAMD/Current/Agent/ClickCall
- GAMD/Current/Agent/Descript
- GAMD/Current/Agent/Inbound
- GAMD/Current/Agent/Outbound
- GAMD/Current/Agent/Performance
- GAMD/Current/Agent/ScreenPops
- GAMD/Current/Agent/Workitem
- GASN/Current/Agent/Handle workitems
P
- PEC-REP/Library/PDMLibraryGIM/GIMNewPDM
- PEC-REP/Library/PDMLibraryGIM/GIMOverview
- PEC-REP/Library/PDMLibraryGIM/GIMPopIxn
- PEC-REP/Library/PDMLibraryGIM/Table-CTL ETL HISTORY
- PEC-REP/Library/PDMLibraryGIM/Table-INTERACTION FACT
- PEC-REP/Library/PDMLibraryGIM/Table-REQUESTED SKILL
- PEC-REP/Library/PDMLibraryGIM/Table-SM MEDIA NEUTRAL STATE FACT