Drilldown: Article
Article > Platform :
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
PureConnect, GenesysCloud, GenesysEngage-cloud
& Dimension :
JourneyData or
Segments or
WebChat
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Additional information (admin view) (2) ·
Best practices for segments (2) ·
Create a web chat offer (2) ·
Customer summary (admin view) (2) ·
Examples of segments (2) ·
Live Now (2) ·
Monitor web chat performance (2) ·
Scenario: Segment visitors who wait 6 seconds (2) ·
Searches performed (admin view) (2) ·
Segments assigned (admin view) (2) ·
Unknown visitors (admin view) (2) ·
View segments (2) ·
Visit journey map (admin view) (2) ·
Web chat lifecycle (2) ·
Web chat overview (2)
None (6) ·
Additional information (2) ·
Create a web chat offer (2) ·
Customer summary (2) ·
Live Now (2) ·
Scenario: 6-second timer (2) ·
Searches performed (2) ·
Segment best practices (2) ·
Segment examples (2) ·
Segments assigned (2) ·
Unknown visitors (2) ·
View segments (2) ·
Visit journey map (2)
Showing below up to 30 results in range #1 to #30.
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A
- ATC/Current/AdminGuide/Additional information
- ATC/Current/AdminGuide/Best practices
- ATC/Current/AdminGuide/Chat offers
- ATC/Current/AdminGuide/Customer details
- ATC/Current/AdminGuide/Customer journey map
- ATC/Current/AdminGuide/Live Now
- ATC/Current/AdminGuide/Monitor web chat performance
- ATC/Current/AdminGuide/Searches performed
- ATC/Current/AdminGuide/Segment examples
- ATC/Current/AdminGuide/Segments
A cont.
- ATC/Current/AdminGuide/Segments assigned
- ATC/Current/AdminGuide/Unknown users
- ATC/Current/AdminGuide/Web chat lifecycle
- ATC/Current/AdminGuide/Web chat overview
- ATC/Current/Event/6 Secs
D
D cont.
- Draft:ATC/Current/AdminGuide/Live Now
- Draft:ATC/Current/AdminGuide/Monitor web chat performance
- Draft:ATC/Current/AdminGuide/Searches performed
- Draft:ATC/Current/AdminGuide/Segment examples
- Draft:ATC/Current/AdminGuide/Segments
- Draft:ATC/Current/AdminGuide/Segments assigned
- Draft:ATC/Current/AdminGuide/Unknown users
- Draft:ATC/Current/AdminGuide/Web chat lifecycle
- Draft:ATC/Current/AdminGuide/Web chat overview
- Draft:ATC/Current/Event/6 Secs