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Article > Platform: None & Role : Agent, Supervisor or Supervisor or None & Product : Developer or Genesys Skills Management or Supervisor or Voice Microservices & PEPageType: None

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Standalone:
None (40) · No (51) · Yes (27)
productshort:
Draft:Developer (2) · Draft:PEC-Developer (34) · Draft:PEC-GSM (22) · Draft:PEC-Super (3) · Draft:VM (34) · PEC-Developer (4) · PEC-Super (1) · VM (18)
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ComingSoon:
None (72) · No (46)
Role: (Click arrow to add another value)
DisplayName:
None (29) · Event attributes (3) · Agent state and DN events (2) · Call treatment events (2) · Configure the Voicemail Service (2) · High availability and disaster recovery (2) · Deploy (2) · How APIs work in Genesys Multicloud CX (2) · Architecture (2) · Deploy Voice Microservices (2) · Upgrade, rollback, or uninstall the Voicemail Service (2) · Call routing events (2) · Provision the Voicemail Service (2) · Call handling and transfer/conference events (2) · Before you begin (2) · User Data Management API (2) · Supervisor 101 (2) · Voice Microservices topics for event streaming (2) · Consul requirements for Voice services (2)
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TocName:
None (104) · Configure the Voicemail Service (2) · Consul requirements for Voice services (2) · Provision the Voicemail Service (2) · Provision trunk and softswitch (1) · Redis requirements for Voice services (1) · Supervisor 101 (2) · Topics (2) · Upgrade, rollback, or uninstall the Voicemail Service (2)
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Application:
None (116) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2)
UseCase:
None (118)
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