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Article > Platform : GenesysCloud or GenesysEngage-onpremises, GenesysCloud or None & Manual : CXContact or PDNAA or Supervisor or User

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Standalone:
None (62) · No (20)
productshort:
Draft:BDS (48) · Draft:GDE (4) · Draft:PEC-AD (1) · Draft:PEC-GSM (4) · Draft:PEC-OU (3) · Draft:PEC-REC (2) · Draft:PEC-WFM (1) · Draft:POR (1) · Draft:QNA (2) · Draft:Solution (2) · GDE (6) · PEC-AD (1) · PEC-OU (2) · PEC-REC (2) · PEC-WFM (1) · QNA (2)
Platform: (Click arrow to add another value)
ComingSoon:
None (63) · No (19)
Role:
None (78) · Administrator (2) · Administrator, Developer (2)
DisplayName:
None (17) · Working with Intent Accuracy Report (2) · How to write a good FAQ (2) · Versioning Bots (2) · Configure the browser (2) · Create and Manage Trigger Rules (2) · Intent Disambiguation (2)
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TocName:
None (23) · WFO (2) · Versioning bots (2) · Configure the browser (2) · Create and Manage Trigger Rules (2) · Intent Accuracy Report (2) · Intent Disambiguation (2)
Other values:
Dimension:
None (82)
Product:
None (1) · Agent Desktop (2) · Billing Data Service (48) · Genesys Dialog Engine (10) · Genesys Messaging Aggregation (1) · Genesys Recording, Quality Management, and Speech Analytics (4) · Genesys Skills Management (4) · Outbound (CX Contact) (5) · QnA Service (4) · Solutions (1) · Workforce Management (2)
Manual: (Click arrow to add another value)
Application:
None (78) · Platform Administration (2) · Recording (2)
UseCase:
None (82)
PEPageType:
None (82)

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