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Article > Platform : GenesysEngage-cloud, GenesysCloud or GenesysEngage-cloud, PureConnect, GenesysCloud or PureConnect, GenesysEngage-cloud or None & ComingSoon : No or Yes & Dimension: None

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Standalone:
None (49) · No (875) · Yes (65)
productshort:
Draft:ContentAdmin (117) · Draft:PrivateEdition (72) · PrivateEdition (51) · Draft:HCA (35) · Draft:PEC-REP (32) · Draft:PEC-AS (30) · Draft:GAMD (29) · GAMD (28) · Draft:PEC-DC (26) · PEC-DC (23) · ContentAdmin (23) · PEC-REP (22) · Draft:PEC-REC (21) · Draft:PEC-Developer (20) · Draft:System (17) · Draft:DES (15) · Draft:VM (15) · Draft:PEC-ROU (14)
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Role:
None (834) · Administrator (120) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Developer (3) · Administrator, Supervisor (11) · Adminstrator (2) · Agent (6) · Developer (9) · Supervisor (2)
DisplayName:
Logging (23) · Metrics (16) · None (16) · Get started (10) · Interdependencies (8) · Architecture (7) · Overview (5) · Provision API keys (4) · Monitoring your services (4) · Provisioning overview (4) · Manage personally identifiable information (4) · About the data we track (4) · Storage requirements (4) · Getting started (4) · Enabling monitoring in OpenShift Container Platform (4) · Deploy Digital Channels using Docker Compose (4) · Augment & Optimize (4) · Enable a tenant for Digital Channels (4)
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TocName:
None (459) · Upgrade, rollback, or uninstall (21) · Configuration (8) · Prerequisites (4) · Click-to-call (4) · Manage PII (4) · Installation (4) · Getting started (4) · Activity History (4) · Screen pops (4) · Description (4) · Functioning (4) · About the data we track (4) · Configure Agent UI (3) · Configure VXLAN on OpenShift (3) · Best practices (3)
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Dimension: (Click arrow to add another value)
Product:
Internal Content Administration (134) · Genesys Multicloud CX Private Edition (108) · None (84) · Gplus Adapter for Microsoft Dynamics 365 (55) · Reporting (54) · Digital Channels (52) · Agent Setup (39) · Health Check Agent (29) · Voice Microservices (25) · Developer (24) · Designer (23) · Intelligent Workload Distribution (23) · System-Level Documentation (21) · Genesys Recording, Quality Management, and Speech Analytics (21) · Genesys Dialog Engine (17) · WebRTC (16) · Routing and Designer (15) · Gplus Adapter for ServiceNow (14) · Administrator (13) · Genesys Web Services and Applications (13)
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Manual:
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Application:
None (913) · Agent Desktop (1) · Agent Setup (12) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Workspace, Agent Setup (6) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Workforce Management (2) · App Studio (2) · Designer (34) · IVR Administration (2) · Recording (2) · Reporting, Reporting GCXI (11)
UseCase:
None (988) · BO02 (1)
PEPageType:
None (782) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (15) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (17) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (44) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (48) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · e58addd1-923c-445b-b6f5-f0225a55bd15 (6) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (46)

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