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Article > Platform : GenesysEngage-cloud or PureConnect or PureConnect, GenesysEngage-cloud & TocName : API Commands or Agent State Details Report or Genesys Multicloud CX or Prerequisites or None & Application : Cloud Data Download Service or None

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API Commands (27) · Prerequisites (8) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · Agent State Details Report (5) · Pre-configure tenant objects (4) · An agent's experience in Genesys Multicloud CX (3)
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