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Article > productshort :
Draft:PEC-GSM or
PEC-REP
& Application :
Agent Desktop or
CX Contact or
IVR Administration or
Pulse Reporting, Reporting GCXI or
Reporting GCXI
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About the Genesys Info Mart historical database (1) ·
Agent Group Membership Details Report (2) ·
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Callback reports (1) ·
Campaign Callbacks Summary Report (1) ·
Chat reports (1) ·
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