Base unit of content for Digital Channels - 100.0.115.0188

Component RN Definition

Component	Digital Channels
Deployment Type	Mixed mode, Genesys CX on Azure
Release Number	100.0.115.0188 (Change release number)
Release Type
Highlight	Agents can now navigate to the original message and contact profile on Facebook and Twitter.
Boilerplate(s) Used
Release Date	2022-04-11
Private Edition Release Date
Mixed Mode Release ReleaseDate	2022-04-11
Private Edition Containers List
JQL	project = NEXUS AND issue = NEXUS-8142 OR issue = NEXUS-8144 OR issue = NEXUS-7588 OR issue = NEXUS-8479 OR issue = NEXUS-8290 OR issue = NEXUS-8454 OR issue = NEXUS-8610
Links	Links to customer-facing pages in use: Draft:ReleaseNotes/Current/GenesysEngage-cloud/Digital Channels ReleaseNotes/Current/GenesysEngage-cloud/Digital Channels
Test Links	Links to test pages (for RN Admins only) None yet!

Issue	Issue Category	Description	SupportingDocumentation
Issue	Issue Category	Description	SupportingDocumentation
NEXUS-8290		Rich Media is now supported for Standard Responses in reply messages in the new Digital Channels vie...
NEXUS-8610	New	The ability for agents to add attachments to any chat or social interaction can now be disabled at t...
NEXUS-8479	New	Facebook page information and Twitter handle information for private messages is now displayed in Ag...
NEXUS-8454	New	Additional API endpoints for updating email content and attachments are now available in Secure Emai...
NEXUS-8144	New	Agents can now navigate to the original message and contact profile on Twitter. Contact Genesys to e...
NEXUS-8142	New	Agents can now navigate to the original message and contact profile on Facebook. This feature is not...
NEXUS-7588	New	Keywords and replies associated with outbound messages can now be redefined at the tenant level.
NEXUS-8638	Resolved Issue	Disconnection followed by reconnection to the backend server no longer prevents new inbound chat mes...