Base unit of content for Digital Channels - 100.0.115.0188
From Genesys Documentation
Component RN Definition[edit source]
Component | Digital Channels |
---|---|
Deployment Type | Mixed mode, Genesys CX on Azure |
Release Number | 100.0.115.0188 (Change release number) |
Release Type | |
Highlight | Agents can now navigate to the original message and contact profile on Facebook and Twitter. |
Boilerplate(s) Used | |
Release Date | 2022-04-11 |
Private Edition Release Date | |
Mixed Mode Release ReleaseDate | 2022-04-11 |
Private Edition Containers List | |
JQL | project = NEXUS AND issue = NEXUS-8142 OR issue = NEXUS-8144 OR issue = NEXUS-7588 OR issue = NEXUS-8479 OR issue = NEXUS-8290 OR issue = NEXUS-8454 OR issue = NEXUS-8610 |
Links | Links to customer-facing pages in use: |
Test Links | Links to test pages (for RN Admins only)
None yet! |
Issue | Issue Category | Description | SupportingDocumentation |
---|---|---|---|
Issue | Issue Category | Description | SupportingDocumentation |
NEXUS-8290 | Rich Media is now supported for Standard Responses in reply messages in the new Digital Channels vie... | ||
NEXUS-8610 | New | The ability for agents to add attachments to any chat or social interaction can now be disabled at t... | |
NEXUS-8479 | New | Facebook page information and Twitter handle information for private messages is now displayed in Ag... | |
NEXUS-8454 | New | Additional API endpoints for updating email content and attachments are now available in Secure Emai... | |
NEXUS-8144 | New | Agents can now navigate to the original message and contact profile on Twitter. Contact Genesys to e... | |
NEXUS-8142 | New | Agents can now navigate to the original message and contact profile on Facebook. This feature is not... | |
NEXUS-7588 | New | Keywords and replies associated with outbound messages can now be redefined at the tenant level. | |
NEXUS-8638 | Resolved Issue | Disconnection followed by reconnection to the backend server no longer prevents new inbound chat mes... |
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