From Genesys Documentation
Consistent |
Defined |
Differentiated |
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No use cases with Differentiated maturity for this product category. |
Consistent |
Defined |
Differentiated |
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Consistent |
Defined |
Differentiated |
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No use cases with Defined maturity for this product category. |
No use cases with Differentiated maturity for this product category. |
Consistent |
Defined |
Differentiated |
No use cases with Consistent maturity for this product category.
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No use cases with Differentiated maturity for this product category. |
Self-Service and Automation[ | edit source]
Consistent |
Defined |
Differentiated |
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Workforce Engagement[ | edit source]
Consistent |
Defined |
Differentiated |
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