Deploy GIM

Learn how to deploy GIM.

Related documentation:

• How Reporting works
• Suite-level guide
• All services
• Genesys Info Mart Release Notes

RSS:

• For private edition

Important

Make sure to review Before you begin GIM deployment for the full list of prerequisites required to deploy GIM.

Set up your environment

1. Log in to the OpenShift cluster from the remote host via CLI:

   oc login --token <token> --server <URL of the API server>

2. (Optional) Check the cluster version:

   oc get clusterversion

3. If the cluster administrator has not already done so, create a new project for GIM:

   oc new-project gim

4. Set the default project to GIM:

   oc project gim

5. Bind the security context constraint (SCC) to the project-specific service accounts:

   oc adm policy add-scc-to-user genesys-restricted -z default -n gim
   oc adm policy add-scc-to-user genesys-restricted -z gim -n gim
   oc adm policy add-scc-to-user genesys-restricted -z gim-monitor -n gim

6. Create a secret for docker-registry in order to pull images from the Genesys JFrog repository:

   oc create secret docker-registry <repository secret name> --docker-server=<repository> --docker-username=<username> --docker-password=<password/API key> --docker-email=<email id> -n gim

Deploy in OpenShift

Execute the following command to install GIM:

helm upgrade --install gim <gim-helm-artifact> -f gim-values.yaml -n gim

Execute the following command to install GIM monitoring:

helm upgrade --install gim-monitoring <gim-monitoring-helm-artifact> -n gim

Validate the deployment in OpenShift

Content coming soon