Create an action map

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Learn how to create an action map that Genesys Predictive Engagement uses to engage visitors.

Prerequisites

Overview

AI-23 Add to section above

For more information about the number of action maps that you can create for your organization, see [[ATC/Limits|]].

Example: How to create an action map

This video shows how to create an action map for offering a proactive chat to visitors on your website.
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