Architecture
From Genesys Documentation
Revision as of 16:44, October 29, 2021 by Santhosh.annamalai@genesys.com (talk | contribs) (Published)
This topic is part of the manual IWD Data Mart Private Edition Guide for version Current of Intelligent Workload Distribution.
Learn about the iWD Data Mart's architecture.
Related documentation:
RSS:
IWD Data Mart is an ETL and aggregation job run via K8s CronJob every 15 minutes. The results are written to a separate DB instance for each tenant.
The architecture diagram in this topic illustrates a sample deployment of IWD Data Mart. The diagram shows Azure as the reference implementation.
For more information on the Genesys Engage cloud private edition architecture, refer to the Architecture topic in the Setting up Genesys Engage cloud private edition document.
Comments or questions about this documentation? Contact us for support!