Architecture

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This topic is part of the manual Intelligent Workload Distribution Private Edition Guide for version Current of Intelligent Workload Distribution.


Learn about IWD architecture.

The architecture diagram in this topic illustrates a sample deployment of IWD. The diagram shows Azure as the reference implementation.

For more information on the Genesys Engage cloud private edition architecture, refer to the Architecture topic in the Setting up Genesys Engage cloud private edition document.

Retrieved from "https://all.docs.genesys.com/PEC-IWD/Current/IWDPEGuide/Architecture (2025-07-25 02:17:41)"
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