From Genesys Documentation
(Published) |
(Published) |
||
| Line 5: | Line 5: | ||
|contentarea=Genesys Engage Multicloud | |contentarea=Genesys Engage Multicloud | ||
|landingpage=No | |landingpage=No | ||
| − | |definition=Incorporates voice interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. | + | |definition=Incorporates voice interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. |
|Platforms=PureEngage | |Platforms=PureEngage | ||
|ComingSoon=No | |ComingSoon=No | ||
Revision as of 15:40, June 15, 2020
Click on any of the following to see the documentation for that version:
How voice works
Release Notes
Administrator
Developer
Additional Resources
Comments or questions about this documentation? Contact us for support!